Joppa Transmission & Auto Service

"I had one of thee BEST experiences with my vehicle here! So a few months ago my number 8 cylinder went up in my 92 Ford Bronco. A buddy of mine who's a Hartford Co. Sheriff told me about this place, so I decided to give them a shot. I'm particular about who I let touch my vehicle, after some awful experiences in my younger days! But anyways, back to the Bronco....I took it to the shop and only informed them that something was wrong with the engine, and sure enough they came back and told me the exact same thing the Ford dealership told me and what I verified myself before even taking it there....that the number 8 cylinder was blown. The owner took the time to sit with me and figure out what the best option would be, I didn't feel like they were just trying to sell me on something. We came to the conclusion that a new engine from Jasper was the best bang for the buck considering how much I've already put into the truck repairing/replacing/upgrading everything else. The Owner/Manager Brian and Shelly (at the front desk) kept me updated on the status of the engine during the entire process. Once the motor came in they had the old one out and the new one installed in no time! What I truly appreciate more than anything is the extra mile they went! What I mean by that is for example....my radiator fan shroud was cracked, instead of trying to sell me on a new one, they took the time to secure it together so that it holds me over until I can get a new one. Or how they told me about how I'll need to replace some suspension parts when I get the chance, even though they weren't working on the suspension. They even adjusted my stabilizer shocks that I didn't quite have on correctly. Its the small attention to stuff that they didn't have to do, that really sealed the deal for me! They earned a customer for life, and I highly recommend them! Thanks again Joppa! Anthony"

"After reading reviews about this company and the issues that I had with my vehicle, I thought this place would be the best options for me. Boy Was I Wrong and Extremely Disappointed!!! So, I had my vehicle towed to Joppa Trans and had it diagnosed, and they informed me that I needed a new transmission, and it would cost about 8500.00. I asked if there were any used transmissions available for my vehicle and they said not really. The year make and model was very difficult to find used. I even tried to find a used transmission on my on and it was difficult to find as well. So, I decided to hold off on ordering a new transmission due to the cost. They charged me a diagnostic fee and i had my vehicle towed back home. I did some research and really didn't know what to do. So, I wanted to get a second opinion, so I took my vehicle to this shop around the corner from my house and told them what was wrong. They actually diagnosed my vehicle and found out that the coolant lines for my transmission went bad and was leaking. So, they replaced the lines and put so transmission fluid back in the vehicle and it was good to go. Damn Shame I go to a local small shop, and they actually took the time out to perform a diagnostic on my vehicle. It just goes to show you that you can't always go by reviews. Obviously, Joppa has a good reputation, that's why I choose them to get quality service, but when you have situations like this and these people LIE to you about what's wrong with your vehicle it makes it hard for Hard working people to trust these, Mechanic's. Joppa Trans didn't even Take the time to Fully diagnosed my vehicle. Honestly, I don't believe they even performed a diagnostic on my vehicle, they just went on and told me just buy a new Transmission. If you choose to go here, I STRONGLY recommend you get a second opinion. Or find another business that will actually perform a diagnostic on your vehicle, because these guys may or may not. Good Luck Everyone"

"The shop is crazy! I called them and asked if they fixed VW clutches, and they said yes. However, once they had the car, they informed me that I would need a transmission, which would cost around 6,000 dollars and take three months to complete. I then called a different shop and they fixed it in a single day."

"WOW - an HONEST mechanic. I took my truck and my wife's Jeep Grand Cherokee to the folks here. They were communicative, thorough, and had my best interest at heart. Given the two problems I had, the could have really talked me over the coals, but didn't - new transmission lines instead of a new transmission and a thorough cleaninn/ inspection of the braking system instead of brakes on all 4 corners. I'll never go anywhere else!!!"

"MSI to start! Lee was great to deal with!! So helpful and Honest!! Especially being a technician myself it's always been hard for me to take my vehicles to a shop! So I will tell you I would never hesitate to take my vehicles to Joppa Auto in a heartbeat!! He made me comfortable with everything that my car needed!! I will definitely recommend them to anyone I know that needs car or truck repair's! Thank you all again for your trusted service!"