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Pep Boys
403a Baltimore Pike, Bel Air, Maryland, United States
About the Pep Boys
Pep Boys is a well-known car repair and automotive store located at 403a Baltimore Pike in Bel Air, Maryland. With a reputation for excellent service and a wide range of products, Pep Boys is a one-stop shop for all your car maintenance and repair needs. Whether you need an oil change, new tires, or a tune-up, the expert technicians at Pep Boys are ready to help. Visit their location in Bel Air for top-notch service and quality automotive products.
Photos of Pep Boys
403a Baltimore Pike, Bel Air, MD 21014, United States
Opening hours of Pep Boys
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Pep Boys
"This PepBoys location has always been an automotive place that I feel confident in working with. I consistently bring my vehicle back here, knowing that it will be serviced appropriately and if there are any issues, they will always ensure that they make things right. I appreciate their honesty and interactions with me each and every time."
"I made my appointment for 10am and was there on time. I made arrangements to have 1 tire installed on the rim only and NOT on the car. So no pulling the car in the bay, putting it on the lift and removing the rim, nor all this labor in reverse. After an hour of waiting in the customer area, I was the Only customer waiting for the service to be done with 2 kids in diapers. There were still 12 tires and rims stacked up in front of my 1 tire. The counter guy, Brandon had to glove up and do it himself. I don't mind waiting my turn, but why make the appointment if you're not able to honor it. Given my situation , I know what I would have done as a business owner for the customer. Then I'm charged the same amount as someone having this work done that they would have taken up a garage bay and a technician to complete."
"It was easy choosing my tires and then setting up my appointment online. When I arrived I saw my stack of tires with my name on the order and the tires were in perfect condition. When I checked in they staff was friendly as we discussed my appointment to install the new tires and I asked to add an oil change too, which they gladly added. The staff never felt like they were trying to 'upsell' me and I was extremely impressed by the honesty, knowledge, attentiveness and professionalism of the entire process. They were quick, yet never made me feel rushed as a customer. My car feels amazing to drive and I feel safe with my family traveling . THANK YOU"
"A year ago I had 4 tires shipped to PB for my Chevy Silverado. Initially one tire went MIA but was eventually found and they were installed successfully. Took my vehicle back today for a plug due to a screw in the tire. What i liked was the ability to set up the appointment online and the work tracked through their app."
"I bought 4 tires, an alignment and oil change. The technician told me it would be 2 about hours. It ended up being almost 4. My biggest issue was the lack of care to my tires and wheels. They did not clean the tire bead or the material they got on all 4 rims. The attached pictures are after 2 weeks and 2 washes."
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