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Monro Auto Service and Tire Centers
7870 Eastern Avenue, Baltimore, Maryland 21224
About the Monro Auto Service and Tire Centers
Monro Auto Service and Tire Centers is a reputable car repair and tire store located at 7870 Eastern Avenue in Baltimore, Maryland, United States. With a team of skilled technicians and a wide selection of quality tires, we offer a range of services to keep your vehicle running smoothly. Whether you need routine maintenance, tire replacements, or more extensive repairs, our experienced staff is here to help. Visit us today for all your automotive needs.
Photos of Monro Auto Service and Tire Centers
7870 Eastern Ave, Baltimore, MD 21224, United States
Opening hours of Monro Auto Service and Tire Centers
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
07:30 - 18:00
Sunday:
09:00 - 17:00
Reviews of Monro Auto Service and Tire Centers
"I have trusted my old car to the employees here for years. They have solved many unexpected issues with great patience."
"Horrible. I had an appointment for 9am. When I arrived, no one was there. I waited until 9:30 and still no one showed up. I called the store up in Towson and they said they could take me in right away. I recommend that whoever was supposed to be at the Eastern Ave location on Sunday, Nov 19 at 9am be terminated unless there was some extreme circumstance."
"Mike & Chris as Monro Auto deliver top-tier service. I’d definitely recommend them to my friends and family. During both of my visits they were there & took great care of my car."
"I have been coming to Monro for years and always experienced great service until my recent visit. I bought my car to Monro on Sunday July 30th because of a misfire. I was told that I needed a tuneup and if I buy the parts it’ll be $157. I bought the spark plugs and ignition coil and I paid for a tuneup and oil change which came up to $202 because I purchased my own parts. Came to pick up my car on Thursday August 3rd got 2mins down the street my check engine light came on and my car started to misfire again. I took my car right back to Monro. After constantly calling the next day I was told it’s still saying the spark plugs and ignition coil. Another day passed they took my car to their “advanced” shop and told me that it’s a misfire in 2 cylinders but they still never told me where the misfire was coming from. Based off the information I got from them they did not know what was going on with my car. I had to constantly call the entire time because they did not call me not once to give me an update on my car. Sunday August 6th I had my car towed from Monro to Norris Honda because I wasted a total of $400 between parts and labor. My car was having the same issues as when I first dropped it off. Norris Honda informed me that the misfire code was coming from my starter. I got my starter installed at Monro on December 27th 2022 and was still under warranty. Honda informed me that the starter was after market and possibly refurbished. A new starter was replaced and a diagnostics test was done. I paid a total of $1571 to Norris Honda. I went to Honda because after a full week of my car sitting at Monro they could not tell me what the issue was with my car. Also they would have put another after market starter in my car again and I did not feel comfortable with them touching my car after not knowing what was wrong with it from the beginning. I went to the store and politely requested a refund because the starter was still under warranty. I was told someone will contact me regarding the refund of course no one reached out to me. I spent a total off $400 for the tuneup that did not solve the issue at Monro and $1571 at Honda on the starter a total of $1971. After constantly calling customer service I was told that it would be processed in a check form. I paid with my card, instead of the money being refunded in the original form of payment. As of today I am still waiting for my refund and not a single person has reached out to me in regards to anything. I do not recommend this establishment to anyone."
"Horrible on time , they said they can take care of my car in one day and it was a one day job . But In reality that was a lie , i come a week later and the car that is so called a one day job doesn’t get worked on till I literally get there , then turn around and the issue with the car is not even the real problem from what they told me before and ended up being something totally different that I have to kick out to much for and honestly could have went to somewhere with better diagnostic and that could have saved us both time , I was there from 8 am to 12:15pm , if you guys say one day job and that you will work on it then stick to your word , don’t start a week later to where u working on it when I get there ,"
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