Pep Boys
1739-41 East Joppa Road, Baltimore, Maryland, United States
About the Pep Boys
Pep Boys is a trusted car repair and store located at 1739-41 East Joppa Road in Baltimore, Maryland. With a reputation for quality service and a wide selection of automotive products, Pep Boys is the go-to destination for all your car maintenance and repair needs. Whether you need new tires, an oil change, or a full-service tune-up, the experienced team at Pep Boys is dedicated to keeping your vehicle running smoothly. Visit us today and experience the convenience and expertise that Pep Boys has been providing to customers for years.
Photos of Pep Boys
1739-41 E Joppa Rd, Baltimore, MD 21234, United States
Opening hours of Pep Boys
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Pep Boys
"I purchased four Starfire Solarus tires (made by Cooper) for my Hyundai Tucson based on the good reviews. So far they are quieter than the Goodyear & Yokohama tires that were on my car. The installation was excellent, the sales staff were very friendly, and I was given every possible discount (even ones I didn't ask for). I'm very pleased with these tires and Pep Boys on Joppa Road!"
"We called and asked about the tires that we already checked on the day before and were told to come at 1:00 on Saturday so my wife did. She dropped off our vehicle and was told to come back near the end of the day. My wife got there at 5:30 (and they close at 6:00) and found out they didn't start to work on it until 5:40 to replace four tires and supposedly do an alignment. My wife was supposed to be at her friends house nearby at 6:00 so she ended up not arriving until 7:30 and we're unsure if her alignment was performed and if so was is done in a rush and maybe not done to perfection. I would have liked to have had a more appropriate time to drop off her vehicle and updates on the progress. I know how this sounds however I am out of town and my wife needed to get groceries for the family so we paid for instacart to deliver the food. It came a little late so we had to order food for the family because she had to Uber to the store in time before the store closed and to get to her gathering. It cost us a lot more money to work within Pep Boys parameters just to arrive and have to wait another 1.5 hours when they had all day to work on it. If they could not take it back till later then why did they say 1:00 was when they wanted our vehicle? If they knew they weren't close to finishing, because they hadn't started working on it yet, why didn't they place a simple phone call earlier? Had we have known we could have went shopping for ourselves and finished dinner and save the cost of ordering food. Just a lot of let downs."
"Customer service was great, the team is very helpful and knowledgeable! My check engine light was on, I received a detailed vehicle diagnostic, they were able to pinpoint my issue, perform a tune up, and now my car is driving like new."
"Had a fantastic experience today with DJ and Ty. Had a snafu with online ordering and they both were so helpful in making sure I was walked out a happy and satisfied customer with 4 new tires at an extremely reasonable price. They were committed to me as a customer from the moment I walked through the doors until the moment I drove away. Customer service at its finest."
"The manager DJ was very helpful. The store was super busy and he stepped in to help get the service completed in a timely manner while also managing the phones and walk ins. He handled everything very gracefully and professionally. I appreciate him for wearing all the hats."
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