O'Donnell Honda Catonsville Service Center

"If I could leave a zero I would very unprofessional! I called to make a service appointment and they said they wouldn’t be able to get to me until two weeks and that’s was fine but the morning of my appointment I called to know the exact location of where the tow truck should drop my car off to and they said I would not be able to be seen. No call, email, text or nothing saying my appoint was cancelled or I couldn’t be seen so I had to cancel my tow and they had a nerve to ask did I want appointment that was three weeks away from now would not recommend!"

"Wow! I feel like I can trust these people with anything! I have brought my car here multiple times and every time is better than the last. They have never hesitated to help with anything from routine services to mechanics and body work from a fender bender. Chris W. was able to explain everything to me and was super kind & listened well. Absolutely recommend this place to anyone. The service is always one step above. They deserve more credit!"

"This team went out of their way to help me yesterday. A piece of my car fell off while I was driving and I ended up dragging it down the beltway. I made it to their shop and they took me in before they opened despite a full schedule and removed the broken piece so I could make it home safely. They were so kind, it was very refreshing that there are still people willing to help others. Thank you so much!!"

"It's ok. Worker was helpful and polite. But the center in general took nearly a month to fix my car ACC system. Had to bring my car back and forth three times because they forgot to order parts at one point"

"Service could not have been better. Who is very courteous table was promised went out of their way to make it a good experience when it could have been a very very Troublesome experience since my wife had damaged her ignition lock cylinder Honda. We would definitely definitely consider buying our next vehicle from O'Donnell Honda based on the service we received on my current Honda and the courteousness and professionalism and promise of the people who work with us I don't know about the people who performed the work it seems to be good but I will tell you that the people who waited on me at the service center were above and beyond any service I've had recently at a car dealership. I would definitely recommend O'Donnell for anybody looking to have Honda Service done or looking to purchase a new Honda"