MARYLAND STATE INSPECTION STATION

"This is my second time visiting and for the second time they took great care of my car in a super timely manner. Staff was friendly and there was coffee in the waiting room. My phone was about to die n I was offered a charger. Simple yet elegant. Thanks guys"

"Went for a state inspection. They never sent over the estimate, so I ended up having to call them to ask for it. Took about an hour for them to generate the estimate (during which time I couldn't go to work because they might call me). Then when I came for my scheduled appointment, it was more than an hour before they were able to start on my car. When they finally started working on my car, they realized that they had the wrong part, so I needed to get a ride home, leave my car overnight, and get a ride there the next day to get it (and spend a day without a car). To top it all off, when I finally got my car back, they had made a mistake with the estimate and the repair ended up being over $100 more expensive than I was expecting. These are all individually understandable mistakes, but put it all together and I basically wasted a day of my life and missed a lot of work without any sort of apology discount or coupon. The only good thing was that the employees were very polite."

"Such a wonderful experience. The owner even called me the next morning because the office was closed and he missed my call. Great customer service as well. I would absolutely recommend:)"

"I wanted to leave a good review so bad because of being squeezed in for my inspection. I never in life went to an auto shop and left with a dead battery. I was on crunch time and was assured that the hot shot after draining my battery, should be okay!. My battery was fine( no prior start up issues) I went to my next destination just for my car not to start. I reached out to the mechanic (rob) and never got an answer. I had to get 2 hot shots after paying $483 for roaders and a tag light bulb. All together they got with the inspection $591. I was still left with a new battery bill and uber charges. Never coming here again!"

"What impressed me the most was the transparency throughout the process. The technicians took the time to explain their findings, both the positive aspects and the areas that needed attention. They provided clear recommendations and even showed me visual evidence of the issues they identified. This level of openness made me feel like I was in capable hands, and I could trust their assessment. P.s. Even got $5 dollars off which was totally convenient as well. Thanks Guys!"