Jennifer West - State Farm Insurance Agent
About the Business
Jennifer West - State Farm Insurance Agent is a trusted institution located at 1118 Pennsylvania 315 in Wilkes-Barre Township, Pennsylvania. Specializing in providing life, auto, home, business, and health insurance to Pennsylvania residents, Jennifer West and her team have over 22 years of combined experience in the insurance industry. After a personal experience with a car accident in 2010, Jennifer understands the importance of having the right insurance protection in place.
At Jennifer West State Farm, customers can expect personalized and needs-based coverage to ensure they are prepared for any unexpected moments. Whether it's in person or through virtual appointments, the team is dedicated to providing comprehensive and honest insurance solutions. Additionally, the institution offers valuable tips on topics such as drunk driving prevention, playground safety, and proper handwashing techniques.
With a focus on exceptional customer service, Danielle, a member of the team, brings over 7 years of insurance experience and a passion for delivering remarkable service to policyholders. She enjoys spending time outdoors, kayaking in the summer, and going to the beach whenever possible.
For those in need of life insurance or annuities, State Farm Life Insurance Company offers coverage, while deposit products are provided by U.S. Bank National Association. Additionally, pet insurance products are underwritten by American Pet Insurance Company and ZPIC Insurance Company, administered by Trupanion Managers USA, Inc.
State Farm reminds customers to be cautious when sharing sensitive personal information and urges them to consult a tax or legal advisor for personalized advice. State Farm VP Management Corp. is a separate entity from the banking and insurance products provided by State Farm.
Photos
Location & Phone number
1118 PA-315 ste 1, Wilkes-Barre Township, PA 18702, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"BE AWARE!!! DYSFUNCTIONAL OFFICE!! We discovered that half of our properties were not insured for 3 months due to cancellation!! Jennifer West, Rebecca and Danielle are very RUDE and unprofessional! They did not bother to notify us the highly sensitive and urgent matter. We were totally shocked by their negligence which put our assets at risk with ZERO communication from these clowns. As we asked how this happened??! since we were not informed of the multiple home insurance cancellations, not by phone, not by email or mail- their response was blatantly defensive, blaming us rudely for the multiple cancellations. KEEP YOUR PROPERTY AND STAY AWAY!"
"If I could give more than 5 stars I would. Jennifer was the best insurer I’ve dealt with in my life. Made me feel super comfortable and was very knowledgeable. She made sure that I had the best policy that suited me. I’d recommend to anyone looking to switch or get a new policy!"
"Rebecca was great. She went through each part of your policy and extended such a warm gesture. Communication is very good. State farm has made it easy to transfer my policy from state to state without any lapses. If you are looking for an insurance company that really wants to make sure you are getting the policy you want, instead of feeling like someone is pushing unnecessary products on you, I recommend this state farm. Note, that the google directions has you go further into the mall strip. Statefarm is right in front as you are turning into the 'strip mall'. FYI, door is locked because they sometimes have cats (super cute)."
"This location is awesome ! The decor looks like a fancy livingroom. Very inviting. My agent Rebecca is awesome as well. Explained everything very simple and straight forward . Should have switched to State Farm years ago !!"
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