Firestone Complete Auto Care

"I unfortunately (fortunately from a safety standpoint) needed new tires for my wife's SUV. I called and spoke to Rob. He was kind, helpful and respectful when I requested specific tires for the car. I made my appointment for the following week and went on my way. I dropped the car off the night before they closed and whomever I talked to was also very helpful, kind and respectful. Got an call my vehicle was done that morning. I went in and was told I could get on front brakes done. Rob explained, well more like dumbed it down without treating me like an idiot. I will definitely be getting our cars serviced here from now on."

"They were able to get my car in the next day, even in the middle of winter. They took care of my service quickly. I didn't have to ask to get my lifetime alignment done as part of my tire install."

"I recently had a flat tire on my vehicle, but I wasn't able to replace the flat with a spare tire because the last technician over-tightened the lug nut on my tire. I had a tow truck come out, which confirmed the over-tightening, as he wasn't able to untighten the lug nut. I had to spend extra money for to have my car towed to Firestone. My last service before the flat, rotation and balancing, was performed by Firestone. I bought 4 new tires with Firestone that work fine. Firestone was nice enough to price match."

"When I need a thorough check to make sure my cars are safe for my family, I come to this Firestone. Ryan and his team have always taken outstanding care of me and understand that my family’s safety is my highest priority. I appreciate thier honesty, quality of work, expedience, and outstanding customer service. Thank you Ryan, you’re the best!"

"I'm local to this business, and have gotten ( a set of) tires from here before, alignments, and patches on my tires. This last time I went, I scheduled an appointment for new tires and an oil change. They called as soon as I scheduled to confirm what I was looking to get. I dropped my car off at 6:30am, to get my car back by 5pm that night..... When they called that morning he said they had me schedule for 2 new tires....buddy- I talked extensively about getting 4....said they'll have to order 3 tires??? Wouldn't it have been 2 if you already had 2... Nonetheless..... I go to pick up my car at 5:30...still on the blocks getting services. They also couldn't locate my lifetime alignment, previously purchased... then miraculously found it? Lastly, I find it INSANE that my full synthetic oil change stickers says it needs to be changed after 3k miles.... google how often a full synthetic oil needs to be changed..... it really it sickening that they feel ok putting my oil needs to be changed after 3k miles. It really makes my feel unsettled, having lifetime services purchased with them, and wanting to utilize those, after this last appointment with them seemed so careless. I will also say, when they tell you how much something cost- ask for how much the LABOR is. I got a fuel system cleaning that was $79, and the labor was $79. This is just an FYI for people."