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The UPS Store
8843 Greenbelt Road, Greenbelt, Maryland, United States
About the The UPS Store
The UPS Store at 8843 Greenbelt Road in Greenbelt, Maryland is a convenient one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase packing supplies, The UPS Store has you covered. Our friendly and knowledgeable staff is ready to assist you with all your finance and store-related needs. Visit us today for reliable service and quality products.
Photos of The UPS Store
8843 Greenbelt Rd, Greenbelt, MD 20770, United States
Opening hours of The UPS Store
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 15:00
Sunday:
09:00 - 15:00
Reviews of The UPS Store
"Steph is an all star. This store handled a drop off and packaged and shipped my goods to Maryland. The packaging was flawless. Items arrived intact and great. Thank You!"
"I arrived at this store on October 20th, 2023 at approximately 5:03pm. When i went into the lobby there was only 2 customers in the line so I proceeded to the desk to take out the paperwork I needed notarized and look through it. At about 5:14pm, more customers arrived in the store. I left the desk and proceeded to the line, a customer stated you can get in front of me and I stated it’s ok, I just need a notary. After I said that, the customer in front of me said did you hear what she said, I replied no. What did the employee behind the counter say, “she said she is not doing any notary because she is the only employee working in the store”. I approached the counter to ask the employee could I get my document notarized and that I had been in the store since 5:03pm. The UPS employee refused to provide services to me. She stated, “at 5pm I stop notarizing documents when I’m the only employee in the store.” I was discriminated against by this employee and refused services. Therefore I will be filing a complaint for discrimination."
"The staff in this store go above and beyond when it comes to customer service. They greet you by name and bring your packages before you can get the slips out of your box. They even suggested a way to help me save time and be more efficient when I went into the store. They are courteous and efficient. This store has been a blessing since I started and am learning how to run my own business. I’m grateful for their support."
"I experienced a hostile customer experience at 8:00am, Sept 5, 2023, at UPS Store #4431, 8843 Greenbelt Rd, 20770. I arrived when the store opened for an Amazon return. I explained to the employee that I'm a person with disabilities, I was there early because of my condition, and I might need assistance. For this item, UPS was the only option and Amazon’s directions stated bring the item in its original packaging, no label needed. To me that meant in the product packaging. I arrived with the item in a box, but the handle was exposed. UPS Stores consolidate Amazon returns into containers, so I thought I was following directions. After scanning the QR Code the employee said he couldn’t accept it because it needed to be boxed. I asked him about my options. He said he could sell me a box, but that wasn’t an option for me. I asked if he had tape available if I found another solution. He said he has complementary tape for customers. In my car I found a sturdy brown paper bag to fold and tape to the box to cover the end of the item. A quick, creative solution, or so I thought. Back in the store, I asked about using the tape. To my shock, the employee started yelling at me! Yelling is triggering for my hearing disability—I can’t process what is said at elevated, angry tones. Each time I calmly asked a question or asked him not to yell, he yelled back. He was hostile and tried to gaslight me into thinking I was the one behaving wrongly. Then he threatened me, saying he had my information and I had to leave the store. I was so confused, overwhelmed, and shocked that as I left the store I muttered "a-hole." This caused him to come around the counter and chase me into the parking lot, still yelling. I was fearful for my safety and desperately trying to get into the car. Once in my car I was shaking, trying to compose myself enough to drive. His behavior was so egregious, I hope this review can prevent others from experiencing this volatility and verbal abuse."
"All the employees in this store are very nice and professional. Today,I came here late to return the package at 6:58pm,the store almost close. The employees are very nice,the guy even helped me to sign into the computer to print the label. Thank you"
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