Mercedes Specialists

"I went in to have a brake fluid warning light issue diagnosed. The problem was quickly identified, and the part has been ordered. Mercedes Specialists always performs top-notch work and treats me and my vehicle extremely well."

"I have gone three times to them. I have an older Mercedes but they keep my baby purring. I took it somewhere else ONCE. Never again. Things were rattling, and it looked awful. Took it to the specialists and they worked their magic, and my car left like she had been at the spa. They are always professional, never price gouge, are very honest about what is needed. I am never taking my car anywhere else again."

"Westminster is very far from where I live but it was so worth the drive because they were very pleasant to work with. They explained everything to me and did not try to make me spend money I didn’t need to spend. I had an appointment and they took care of me right away, I was in and out in no time. The fact that they were very knowledgeable and showed me exactly what needed to be done made me feel confident in the work they performed on my vehicle. They even had financing available, which made my life so much easier. I like the fact that they use original Mercedes parts and not aftermarket parts. I felt like me and my vehicle were in good hands. I would definitely drive from Columbia to Westminster again to make sure that my vehicle gets serviced with them because they know what they’re doing. The drive back home was pleasant because I felt confident that my vehicle was repaired properly. They explained to me what other things need to be done next, so that I know what to expect my next visit. I drive a 2010 Mercedes GLK 350. These guys really know what they’re doing. They really are specialist. The only cars that I saw parked outside were Mercedes-Benz. Which lets me know that they are truly specialist and Mercedes-Benz are their main focus. If you drive a Mercedes-Benz, this is where you wanna go to get your car repaired or serviced because it will get done right the first time. They guarantee their work, and they were very professional."

"I do not know what I would do if I did not find this place after trying numerous car repair shops needless to say we will be staying here permanently. The service advisor is amazing and goes above and beyond the pricing is such a huge discount compared to the dealers where we actually pay a lot of money To purchase our cars so glad we found this place. Customer service is impeccable and everyone is very friendly and they go out of your way to help you. Happy holidays.☺️"

"I am writing to express my utmost satisfaction with the service provided by Mercedes Specialist, and to highly recommend their expertise to anyone in need of professional car servicing. Having recently visited Mercedes Specialist for regular maintenance and repairs, I was thoroughly impressed with the level of professionalism, attention to detail, and excellent customer service extended to me during my entire experience. From the moment I entered their facility, I was welcomed by Sheila and the staff members who made me feel like a valued customer. One aspect that stood out to me was the knowledge and expertise demonstrated by the technicians at Mercedes Specialist. They were able to pinpoint and resolve the issues with my vehicle efficiently and effectively, ensuring that my car was back in top condition in no time. The attention to detail displayed during the maintenance work was truly remarkable, leaving me with the confidence that my car was in capable hands. Furthermore, the level of transparency and open communication throughout the entire process was commendable. The team at Mercedes Specialist kept me informed every step of the way, providing detailed explanations of the required repairs, estimated costs, and anticipated timeframe for completion. This alleviated any concerns I had and allowed me to make informed decisions about the services required. Overall, my experience at Mercedes Specialist was nothing short of outstanding. The professionalism, attention to detail, and excellent customer service exhibited by their team surpassed my expectations. I am genuinely grateful for the exceptional care and service provided, and I wholeheartedly recommend Mercedes Specialist to anyone in search of reliable and trustworthy car servicing."