The UPS Store 8482 Fort Smallwood Road, Pasadena, MD 21122

"Horrible experience. Dishonest. Owner (Rickey) failed to follow up despite promising to. Avoid! UPS damaged then threw away property."

"The folks at this store are very friendly and always ready to help you with ever you need, from mailing a package to getting something printed. We have another store in the area, but I only come to this one. I do not even go to the Post Office unless in is necessary. Could not ask for better service from this store."

"Very selective as to how they deal with their customers! I had a terrible experience at this location and doesn't intend to return! Employees discuss customers in the open while other customers are present in the store."

"Love this new location. Regularly using this location and staff are nice and friendly. They are fast too."

"I went in today to ship a package to my daughter and return a purchase. Brian was simply a pleasant breath of fresh air! He literally had me in and out within minutes and he did all the work! He packaged my items, taped them and put the postage on them. I appreciate his kind attitude and his amazing customer service. I did this review in the parking lot because I did not want to forget to give Brian a great review. This location has handicap parking and easy access to get inside. It is a very clean location and they have amazing customer service skills! Thank you sincerely!"