The UPS Store 8300 Greensboro Drive, McLean, VA 22102

"Someone complained about jay the manager here and I think I ran into the same person. He was kinda rude and has 0 customer service etiquette."

"Had a return today, a kind young man with fluffy hair was able to get the door for me and genuinely sounded like a really nice guy. He managed to finish my return in a matter of seconds. Don't know his name but many thanks to you for having a kind personality. Anytime I return something I'm going to only come to this store, they get the job done !"

"I meant to share this last week’s interaction. I can’t say enough about the exceptional service I received from Jason at the UPS Store. From the moment I walked in, Jason greeted me with a warm and friendly demeanor. What truly stood out was Jason’s extensive knowledge and expertise. He patiently listened to my needs and provided valuable insights on the best shipping options, packaging, and cost-saving tips. Not only did Jason provide valuable guidance, but they also executed the entire process with precision and efficiency. I was impressed by the attention to detail in packaging my items, ensuring they arrived safely at their destination. Furthermore, Jason’s professionalism and willingness to go the extra mile were truly remarkable. Which made a potentially stressful task into an stress-free experience. Jason dedication to customer satisfaction is evident, and it’s a rare find in today’s world of customer service. I can confidently say that jason is an asset to the UPS Store team. I highly recommend their services to anyone looking for top-notch assistance with shipping and other store services. Thank you, Jason, for making my visit a memorable and pleasant one. I’ll certainly be returning for all my future UPS Store needs."

"I want to take a moment to recognize Jason at The UPS Store for his exceptional service. I've interacted with numerous businesses, but Jason's dedication and attention to detail truly stand out. Whenever I visit the store, Jason is consistently friendly, knowledgeable, and goes above and beyond to assist with my shipping and printing needs. His professionalism and expertise have been invaluable to my business operations. What impresses me the most is Jason's ability to make complex shipping tasks seem effortless. He provides clear explanations and ensures that I'm well-informed about shipping options and costs. This level of customer service is rare and greatly appreciated. I've also had the pleasure of witnessing Jason's patience and kindness when helping other customers, making everyone feel valued and respected. In short, Jason is a true asset to The UPS Store, and his dedication to exceptional customer service has made a lasting impression on me. I look forward to continuing to rely on this store for my business needs, knowing that I can count on Jason and the team. Thank you, Jason, and keep up the fantastic work!"

"I stopped by because it's near work and I had to fax a few sheets of paper. It wasn't busy around lunch on a Tuesday. Service was fast and it only cost me $4 for 3 sheets. That's on par with other times I've faxed at other places. No complaints, happy customer!"