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The UPS Store
451 Hungerford Drive, Rockville, Maryland, United States
About the The UPS Store
The UPS Store located at 451 Hungerford Drive in Rockville, Maryland, United States, is a one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, The UPS Store has got you covered. With friendly and knowledgeable staff ready to assist you, you can trust that your items will be handled with care and efficiency. Visit The UPS Store for all your finance and store needs today.
Photos of The UPS Store
451 Hungerford Dr Ste 119, Rockville, MD 20850, United States
Opening hours of The UPS Store
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
10:00 - 16:00
Sunday:
11:00 - 15:00
Reviews of The UPS Store
"I highly recommend this UPS store! I go out of my way to deal with the associates, Mital and Matt. They're efficient, friendly, and ensure you're in and out in a jiffy. Fantastic service every time."
"Mitle and Matt did a great job on handling my request. Great customer service recommended 10/10"
"i was not a fan of the employee who was there today, who attempted to overcharge me to print out a single black and white page from the comluter. I had asked her specifically what the price would be $.25 which seemed reasonable to me. After all most of the other office suplly stores charge. After completing the print of 'the single black and white page' she comes back to me woth "that will be $2.39 sir". i i brought the attempted fraud to her attention and she then tells me "ok this time I will charge you $.25 but next time..." You tried to scam the wrong person!"
"Edit: I reached out via email as suggested and the proprietor doubled down on how ups is "supposed to" handle this by contacting the recipient to collect import duties. We were prepared to handle this but it never happened, and (presumably) this store does not claim any responsibility for UPS screw up (except this is a UPS store!) This was a $50 transaction which ended up having the item returned to me anyway. I still want a refund! I am unhappy with my recent experience at this UPS store. I came in on a weekend and shipped a package to Canada for $50. The junior staff member who handled this for me appeared uneasy about how to do this and had to make a phone call to his manager, but he eventually got it done. Several weeks later the package came back to the store with insufficient funds as customs was owed another $135. I was told it was because the recipient refused to pay the fee, but this was not the case. The package was not attempted and I nor the recipient were were contacted. I requested a refund and suggested the junior staff member may have made an error and at the least this was a problem between the different parts of UPS. I was told I need to wait for them to call UPS to get this, so I offered to wait and was told it was not possible. Further, the same junior staff member was insulted by my accusation that he may have made an error, and told me he didn't like my attitude and encouraged me to take my business elsewhere. I still want the refund but I will not go to this location and will prefer FedEx in the future."
"Went to this location for notary services with my 2 little kids in tow. They handled my documents quickly, were kind and friendly to my kids who were quite literally rolling on the floor (and gave them lollipops to boot!), and they also had scanning services which I didn't know they had. This meant I got all my stuff done in one visit- signing, scanning to my email and mailing. Super thankful for the great service."
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