The UPS Store 750 Concourse Circle, Middle River, MD 21220

"I had a return and I literally needed two strips of tape and the girl there would not do it. She said I could buy a roll of tape or pay 5 bucks for two strips. These UPS store are so petty it makes me sick!!!!"

"Brought an Amazon return in the box here, they couldn’t spare a 10” piece of tape to secure it, they wanted me to buy an entire roll and do it myself. I thought the guy was joking. Waste of a trip, wouldn’t recommend this location."

"Was forced to pay a $10 storage fee for a package that was supposed to be delivered to my residence. Instead after 5 days of waiting for my package. It was delivered to 750 concourse circle. Because the driver couldn't do his job. When I retrived the package I was forced to pay the fee. You lost my business. Clowns."

"Unfriendly and rude. I come in with a big package to return to amazon, the guy looks at it for three seconds and ask me if it it will fit in the box. So I pull it off the table, I press it down within literal seconds and fold the box with no problem. I put the box back up, and it goes on the table and the metal scale next to it rumbles. This tall guy about 6'7 at least yells at me telling me not to drop it on the metal like that. Well first of all, this whole process did not involve you and you didn't see what happened so why yell and accuse me of something you weren't apart of ? I get you have to look out for your equipment but I know well enough not to drop something heavy on a scale. So insulting my intelligence again is just appalling. I work in the service industry, you have no idea if someone comes in a bad mood or a rough day. So for you to yell at someone when you are ignorant to what's happening, well that's just ridiculous. Very poor guest relations if you ask me. But hey you guys were quick so thats a plus."

"I walked in and it smelled like a candle store. The place was absolutely clean and spotless. The employees were in great moods. Best store AROUND"