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Quick Lane at The Frederick Motor Company
1415 West Patrick Street, Frederick, Maryland, United States
About the Quick Lane at The Frederick Motor Company
Quick Lane at The Frederick Motor Company is a one-stop destination for all your automotive needs. Conveniently located at 1415 West Patrick Street in Frederick, Maryland, this institution offers a wide range of services including car sales, repairs, and maintenance. Whether you're looking to purchase a new vehicle, get your car serviced, or simply shop for car accessories, Quick Lane has got you covered. With a team of experienced professionals and a commitment to customer satisfaction, you can trust that your vehicle is in good hands at The Frederick Motor Company's Quick Lane.
Photos of Quick Lane at The Frederick Motor Company
1415 W Patrick St, Frederick, MD 21702, United States
Opening hours of Quick Lane at The Frederick Motor Company
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 14:00
Sunday:
Day off
Reviews of Quick Lane at The Frederick Motor Company
"Quick Lane To Death!! ETA: 2 months later and the quick lane south location is recommending a rim replacement because of the damage caused by the north location, to the tune of $1900. DO NOT USE THIS PLACE FOR YOUR AUTO CARE!! The Ford dealership was scheduling one month out for tire rotation and oil change. They recommended the used car lot around the corner called Quick Lane. This location was able to accommodate us same day and their service turnaround time was less than two hours. Picked the truck up, paid, drove five miles back to the house. Next day got on the road and within 20 miles of travel our back right tire was wobbling like crazy, it looked like a cartoon! Pulled over to find the hubcap missing and three of the eight lug nuts missing. NONE of the remaining five were tightened in the least. It was terrifying to realize this place had completely neglected to secure an entire tire. They put us in an incredibly unsafe situation, highway travel at 60+mph and when brought to their attention they feigned ignorance and accused me of hitting something severe enough to cause the hubcap and three lugs to go missing as well as loosen all remaining lugs. The supervisor or front desk guy, Ben, did end up offering to call a tow for us but we declined and instead rigged the tire using lugs from the other tires to get us to the legitimate Ford dealership where they rectified the egregious error of Quick lane and replaced the missing lugs. Quick Lane refunded us and have said they’ll replace the hubcap."
"Once again another very positive experience. Dillon is awesome he's not only a tremendous people person but also a highly skilled and competent mechanic. Visit today went very well an oil change plus reading (for free!) several diagnostic codes. Very helpful to have Quick Lane."
"Excellent customer service. I usually just wait while they change my oil. The nice thing is they can also do things like brakes. Had new pads and rotors done while I waited. In and out in less than 2 hours. They even put cartoons on the TV for my kid. Nice touch."
"Dillon took excellent care of my car! Brought it in close to closing time and he didn't turn me away, worked quickly and was super friendly. Several positive experiences at this location."
"I had to take 2 stars away. This is the second time I showed up before 7am (online and outside board shows a 7am opening time) and, 40 mins later, I am still waiting for any employee to open the shop. NO ONE is here. In the past, when the stars aligned and i could get an oil change, they were courteous and quick. In the last year or more, it has been nearly impossible to get squeezed in. What has happened in the last year or so?"
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