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Onelife Fitness - South Frederick
5728 Buckeystown Pike, Frederick, Maryland, United States
About the Onelife Fitness - South Frederick
Onelife Fitness - South Frederick is a premier gym and health facility located at 5728 Buckeystown Pike in Frederick, Maryland. This state-of-the-art fitness center offers a wide range of equipment and amenities for members to achieve their health and wellness goals. From cardio machines and free weights to group fitness classes and personal training services, Onelife Fitness has everything you need to stay in shape and live a healthy lifestyle. The facility is clean, spacious, and staffed with friendly and knowledgeable professionals who are dedicated to helping you reach your fitness aspirations. Join Onelife Fitness - South Frederick today and start your journey to a healthier you!
Photos of Onelife Fitness - South Frederick
5728 Buckeystown Pike, Frederick, MD 21704, United States
Opening hours of Onelife Fitness - South Frederick
Monday:
05:00 - 22:00
Tuesday:
05:00 - 22:00
Wednesday:
05:00 - 22:00
Thursday:
05:00 - 22:00
Friday:
05:00 - 21:00
Saturday:
07:00 - 19:00
Sunday:
08:00 - 18:00
Reviews of Onelife Fitness - South Frederick
"This gym literally has mold spreading on the walls! Please try to avoid this gym until they do something about it. I emailed them about it and Bill responded that they’re “cleaning and painting” and working on the ventilation to improve the current conditions. How is this place allowed to be open? This is a health violation"
"I used to come to this gym 4 to 5 times per week and luckily I have invested in my own workout equipment so I now only go about once a week. Bill and his staff are very rude, not trained properly and overall, not approachable. Bill specifically leads by example. The other day, Bill is the one who checked me in. As I scanned my card, I said hello to Bill, and he looked the other way and continued speaking to his coworker about personal life and problems. He didn’t even acknowledge that I was there, didn’t say hello, didn’t tell me to have a good workout, etc. None of the staff ever say have a great day or have a great evening when you leave. Bill obviously doesn’t take this job seriously and doesn’t care about the members experience there at the gym. Unfortunately, a gym membership is more affordable than investing in good gym equipment for home use, so people will stay at the gym regardless. Bill knows that and that’s why he knows he has job security and doesn’t actually care about his job, his mannerisms, or how to train his team."
"I have been a member of one life for 4 years in Hagerstown MD. Recently moved to Frederick MD. This gym is very dated, with old and worn-out equipment, and the bathrooms are not well maintained either. The showers are often dirty and the lockers are broken. It’s also very dark inside the gym, which creates a gloomy atmosphere. The staff are friendly enough, but they don’t seem to care about the quality of the gym or the satisfaction of the customers. I don’t think this gym is worth the money. I would not recommend this location."
"Very poor management & training team with little customer orientation and a very sales oriented approach. We were persuaded to join the EP program which is a very standard set of exercises that can be obtained through any internet program or app. The true value is in personalized coaching, of which there was very little customization based on issues discussed. Feedback on progress/assessments were also performed only when asked for with a lot of defensiveness to try different approaches when the results were not obtained. The final cancellation process was the worst where the team led by Mason & John stopped replying or started providing very curt responses to requests for cancellation - shows they do not understand the concept of returning customers or probably care less about them. Also realized that I was probably a victim of fraud where I was made to sign a 12 months agreement with making it very difficult to get out of without penalties when I clearly remember it was told that the cancellation process had a 30 days notice that I was happily willing to bear. Would most likely avoid dealing with this group of folks again or go in with my eyes wide open without an iota of trust on what's verbally told to me. The General Manager (I think Bill), is a gentleman and our interactions with him, though limited have been very pleasant and professional. I hope he takes note and makes a few necessary changes to retain customers."
"Very rude staff. I just moved to Frederick and was in search of a suitable fitness center. I decided to try Onelife Fitness - South Frederick and applied for a free pass. When I get there, the staff (maybe manager) very suspicious about my driver's license (flipping it back and forth hastily), and says I cannot use it because I am not local resident. While I understood their policy, I politely asked for more information about the membership options. The staff was extremely rude and just give me a number of the price, without any additional details or explanations. When I requested further information, he simply gave me another number and mentioned it was the price for accessing all fitness centers. That's it. He seemed like not wanted to talk to me at all, and was solely focused on making me pay or leave. I will never return to this facility!"
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