Niningers Tire & Auto Center

"Nininger's isn't what it used to be. Thanksgiving night our 2 year old car broke down and we had it towed to the dealer thinking it was a warranty issue. However, the mechanic there found that the oil pan drain plug was missing and the oil was completely drained out (when we stopped the car, oil came running out). We have only had the oil changed twice, both times at Nininger's. Apparently, this is what happens when the mechanic only tightens the plug by hand. We called Nininger's and asked to speak to the owner. Carter said the owner was unavailable for weeks while "working on something else". Carter also said, in two separate phone calls, that it was likely that it was sabotage and someone crawled under our car to loosen the plug. It has been almost 6 weeks and we have not heard from the owner which is unacceptable in a situation like this. We have been customers at Nininger's for 19 years and have brought all of our family's vehicles there for maintenance and repairs. We are extremely disappointed and saddened that they are not standing behind their work. We are lucky that the car is running at all. We don't know what potential long term damage this has caused and as you might imagine, this causes problems for our engine warranty. Update: January 19, 2024 Mechanics, dealerships, and car owners have said that it is possible for service error to cause the plug to fall out even after 4 months and 4,000 miles. The fact that your business would consider human error on the part of your mechanics as "impossible" and that it took almost 2 months for the business owner to address a loyal customer of 20 years is most disappointing."

"Nininger's isn't what it used to be. Thanksgiving night our 2 year old car broke down and we had it towed to the dealer thinking it was a warranty issue. However, the mechanic there found that the oil pan drain plug was missing and the oil was completely drained out (when we stopped the car, oil came running out). We have only had the oil changed twice, both times at Nininger's. Apparently, this is what happens when the mechanic only tightens the plug by hand. We called Nininger's and asked to speak to the owner. Carter said the owner was unavailable for weeks while "working on something else". Carter also said, in two separate phone calls, that it was likely that it was sabotage and someone crawled under our car to loosen the plug. It has been a week and we have not heard from the owner which is unacceptable in a situation like this. We have been customers at Nininger's for 19 years and have brought all of our family's vehicles there for maintenance and repairs. We are extremely disappointed and saddened that they are not standing behind their work. We are lucky that the car is running at all. We don't know what potential long term damage this has caused and as you might imagine, this causes problems for our engine warranty. UPDATE: January 18, 2024 Nininger's has now responded, after two months, on social media. We have never been directly contacted by Nininger's about our "claim". We have been told by several mechanics that it can take months for a hand tightened screw to loosen and fall off. Much more likely than someone crawling under our car and loosening it. Really, Glen, shame on you."

"Thanks to all the Friendly folks at this shop I was able to get on the road without breaking the back. They were super honest and didn't try to sell me things I did not need."

"They are fast, efficient, courteous...all things I need to keep my car running smoothly... customer service is excellent as is all the techs there!"

"Always an absolute pleasure to have work done on my car at Nininger’s. The entire staff is knowledgeable and so unbelievably friendly, they’ll let you know their honest opinion and will always make sure you understand everything that is going on. As long as I’m around the area Nininger’s is where I’ll always go and recommend!"