NAPA Auto Parts - Charlestown Auto Parts 213 East North Street, Charles Town, WV 25414

"Honestly; for a place that sells parts, I wonder how they are in business still. I rarely ever come here unless it’s an emergency and I’m prepared to over pay for one. Today is the last straw. I’m here to get a hydraulic line, and they tell me they can’t on weekend. No problem. I ask if I can buy the hose fittings, and the counter person says he can’t leave the counter to go look for parts because someone might come in and steal from them because he’s the only one keeping watch; and that the “driver” won’t watch the store while he’s looking for my fittings. What an absolute joke. I’m at a parts store to buy parts; and he won’t even go look for the parts I need. Zero stars for today; and I’ll never return; there is literally no point."

"I only called, and the gentleman was knowledgeable, professional, and friendly."

"Great location and selection! Staff was awesome!"

"Outstanding guys behind the counter!! Knew my mower battery as soon as I walked in. Exceptional service and friendly conversation!! Fantastic outfit!!!"

"I love going to Napa vs the two other places. But this napa has everything I need on the shelves. They are super helpful and patient with me when I have no clue what I'm doing sometimes. The quality of the parts are top notch and the prices are better that online for the most part."