The UPS Store

"These group of employees deserve a metal with all of the business they receive. The three employees that were there today , has a line at the door and a few customer do get a bit impatient. One employee was taking care of the Amazon and drop off group. The other two managing the rest of the necessary services. They were very friendly and acknowledged that fact that people were waiting ,during the 10 to 15 minutes that it took for my service . Chris is always smiling and takes the time to comment on anything that he may remember from a repeat customer. I definitely recommend this location. Clemson Corner, Frederick MD."

"The absolute worst. I came to return two Amazon packages which I’m using the same packaging they were delivered in and they wanted me buy their packaging for $12 just to put the original package in their box. Makes no sense. Save yourself the trouble and do returns at Kohl’s."

"The staff at this location are the most dedicated and professional individuals that I have worked with! Their jobs are demanding and thankless with the added pressure of servicing rude and entitled customers. Wormans Mill store, we see you and recognize your hard-work, grace and patience!"

"I’m glad I read previous reviews about the receipt situation before going. The clerk did in fact refuse to provide a receipt for a (non-Amazon) prepaid drop off. Because reviews said these unconfirmed drop off packages tend to mysteriously vanish at this location, I just took my package and left. I’ve never had receipt issues at a UPS Store in my life, not sure what’s going on with the Frederick franchises. I’ll be canceling this prepaid label and using a different shipping service."

"I have to say that I am surprise to read all the bad reviews about receipts. I almost never ran into a bad experience with this store. Both the Latino & tall white guy are always friendly & helpful except for a girl that I see sometimes there. But, she doesn't interact with the clients. I see that those guys work hard in that store. In reference to the receipts when they scan you bar code & they print another tracking number. You just have to take a picture. Once they scan the return code it is in the system. Unless that you don't have an account in Amazon. It is weird all the complain."