A Auto Works By Kevin

"Worst mechanic who has no accountability for his mistakes. Caused us enormous problems and frustration. Please do not trust Kevin to work on your car."

"A+ Auto Works (Kevin) did a home service call to replace my alternator (and recharged my dead battery for free, and checked to make sure it was healthy and holding the charge). He was prompt to respond, courteous, and transparent. He consulted first and explained the information that was hurriedly "told" to me but not explained to me by two other shops (including my car's manufacturer's shop (Honda)). It did not feel like he was "selling" himself as much as just offering professional advice, a rarity now-a-days. He gave me multiple options for part prices to choose from, from OEM new to refurbished/rebuilt parts, allowed me to choose whichever of those parts I wanted to pay for, and then ordered/collected the part AND completed the service within 24 hours. He showed me the cost/receipt of the part from the manufacturer/vendor and his bill was presented beforehand itemized separately and thoroughly (with careful review and questions answered). Again, I repeat, everything was up front and very transparent, and he even declared all possible "up charges" that might possibly be discovered during the work process and listed those things in the bill (none of those additional charges happened, btw, but he forewarned thoroughly and explained). He did not try to sell me on any other services/fixes/parts. Most important of all, he did all of this at my home for a total cost that was equal or cheaper than the price quoted from 5-6 other nearby mechanics shops, which would have also cost me a tow to their site on top of that. Kevin is clearly an experienced professional from the rural/country area (and all the good morals and work ethics that come from being reared in those areas). The service itself was as high quality and professional as any shop, but with the charm and comfort and consideration of a "good ole country boy." I would recommend him to anyone for any repair needs, small or large, or at least to consult for a second opinion to make sure you're not getting ripped off somewhere else. If something ever was too big/complicated for him to handle, I have no doubt he'd be honest and up front about that and steer you right in finding the best alternative solution (though I believe he could handle just about any problem). (BTW, it was a week+ after the work before I wrote this review and not a single problem/symptom/red flag. All running like new.) 5+ Stars for customer service, professional expertise, speed, pricing/costs, transparency, and trustworthiness."

"I will highly recommend Kevin to friends and family for the amazing work he's done on my husband's car. Kevin is kind, extremely knowledgeable, goes out of his way to get the job done right and he traveled to our home several times to help when the vehicle was not operational. He explains things in a clear and concise manner, and really reviews all aspects of what's going on under the hood to make sure nothing is missed or overlooked. He is very detailed and meticulous in his work. We are so thankful to Kevin for his kindness and diligence with helping us!"

"Kevin was very accommodating and did great work for me. We were stranded with a broken thermostat from out of town and he was able to fit us into his schedule so we could make it home. He asked questions to make sure he knew exactly what the problem was, gave us things to keep an eye on after the fix was done, and helped us figure out what parts we needed to buy to fix the problem. Great work, and really appreciate the time and care he put into my car!"