Maple Group Real Estate 8 Bowman Avenue, Chautauqua, NY 14722

"Lovely apartment, very clean, close to everything. I hope to come back next year. Highly recommended!"

"Very hard working company who just don’t give up in helping clients.their properties are excellent also."

"Helped us find a place. Suggest they check on the things provided. Place lacks some basic needs like a frying pan and a few ziplock bags or storage containers."

"We have rented the same apartment from Maple Group for many years, and have never had problems like we did this year. Our agreement is that we have the right of first refusal to rent the apartment again for the following year, so every year at the end of our week at CHQ we stop by the office to renew for the following year. This year, even though we gave them no indication that we weren’t coming back, Maple Group took it upon themselves to advise prospective renters that our apartment might be available next year. As a result, we received non-stop visits from their clients all week, intruding on our space, yelling from the sidewalk about the rate of the rental, and walking up onto our patio uninvited to ask about the apartment. Maple Group might as well have hung an Open House sign on our door. Clearly their main priority is renting apartments rather than the satisfaction of their customers. Very unprofessional behavior on Maple Group’s part that sullied our vacation this year. I wouldn’t recommend renting with them, there are other agencies like VP that are much more discreet, and whose cleaning crews are much more thorough. (For the second year in a row we arrived to our rental and there were dirty hand prints and lipstick marks on the bathroom walls and mold/mildew on the easily washable shower curtain. There were also cobwebs in the ceiling corners, including spiders.)"

"We have been renting from Maple Group for many years. The properties are always just right and very clean. There are young folk available to help with luggage when you arrive. The office staff is always ready to help if you need anything."