Burns Auto Care

"Amazing service, above and beyond on a weekend!! We were faced being stranded with a badly running vehicle and received fantastic support and even an after hours pick-up so we could get back up to the mountain. And totally fair pricing for effort on a weekend, would give 6 stars if we could!"

"While on vacation, our van had low air in the tires, we went to fill up the tires and the valve stem broke. AAA put the donut on & told us there was no local shops for repairs. I searched and searched. Called This shop and the gentleman told us to bring it on over, no appointment needed. At this point the donut tire is getting low. He was so kind, prompt. Not only did he go get.a special part, once the tire was fixed, he called ahead and sent us to the Napa store to have all the sensors and computer reset, as his machine did not resister this one particular sensor (which of course was our van). Within an hour of being there we are fixed up, and now safe to drive back home to NC. I will always remember his kindness and if you need a place to go, Burns Auto is the best!"

"I have never given a review like this before. But Mr. Burns, the owner of this exemplary auto shop, went above and beyond to help me out, and fit me in without an appointment with an exhaust system that had become completely detached from the Muffler - and I had literally used wire from a coat hanger and a few pieces of duct tape to keep the entire system from falling off as I drove to his place of business. On a Saturday morning! With expert machining, and welding, he solved a problem that would’ve cost me $1500 at a Volvo dealership, and he did it in an hour, and at the kind of fair pricing that we haven’t seen in this country in a long, long time. As long as I am in West Virginia, I will go 100 miles out of my way to patronize this absolute gem of an auto shop"

"Was on a road trip down from Canada with friends when I punctured my tire on local side-road. Thankfully we were able to keep enough air in the tire to get us to Burns Auto Care where Ira and his brother saved the day. They had it plugged up and ready to go within 15 minutes. Quick service and great conversation. Thanks guys! You are both gems. 10/10 would get a flat tire in Thomas, WV again!"

"Highly recommend. Was in town on vacation and took a wrong turn and ended up frame deep in a marsh on a hillside dirt road. He came to the rescue and got us back on our way in no time. Very kind and caring and went out of his way to help us!!"