IdentoGO by IDEMIA
4035 William Penn Highway, Monroeville, Pennsylvania 15146
About the Business
IdentoGO by IDEMIA is a trusted institution located at 4035 William Penn Highway in Monroeville, Pennsylvania, United States. Specializing in finance, IdentoGO offers a wide range of services to help individuals and businesses manage their financial needs. With a team of experienced professionals, IdentoGO provides personalized solutions and expert guidance to help clients achieve their financial goals. Whether you need assistance with banking, investments, or insurance, IdentoGO is here to help you every step of the way. Visit us today to learn more about how we can support your financial success.
Photos
Contacts
4035 William Penn Hwy, Monroeville, PA 15146, United States
Opening hours
Monday:
14:00 - 17:00
Tuesday:
14:00 - 17:00
Wednesday:
14:00 - 17:00
Thursday:
14:00 - 19:00
Friday:
14:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Tortoise and the Hare?? This place is the Hare... except this hare never wins. They tell you to set up an appointment BUT they don't honor that appointment by any means. Just nonsense excuses so the workers can chit chat and carry on with friends. Go elsewhere. Edit: First off, the ONLY reason my wife was taken back when she was, is because other customers let her go first. The other customers knew your employees were wrong. Second, discriminatory review?!?! Like how the person working discriminated against my wife and REFUSED her payment because she had a "man's wallet" in her hands?!?! So I HAD to come back to resolve this. That's gender discrimination. Well since you want it lie and make false claims, we can dance too. We will be making some phone calls."
"Very fast and professional. Note: main signage indicates another business, but IdentoGO is inside on the left door."
"I needed my fingerprints renewed for work, so I made an appointment, however, people were served in the order of arrival, so I am unsure the purpose of making the appointment. Once I was served the process was speedy."
"The website says walk ins are welcome. But, appointments take priority over appointments. Not true at all. It's first come first served! I've been sitting in this office for an hour and a half past my appointment time, listening to this lady chit chat with the customers about her life story..... DO NOT COME HERE!!!!!"
"My wife and I went to get our tsa pre check. I read all of the paper work required and had it all ready. We went in and the front desk lady was super nice. I had a reservation for both of us. The woman in back came up said why are you here? I told her and we went back. I handed her my wife’s info and she immediately said that the marriage certificate to price change of name was invalid. I pointed out that it was from a courthouse and had a raised seal and had all of our info. She stated that earlier the same day someone came in and had the same certificate from Indiana county the courthouse and that their customer service at ident go told her they could not accept it. She stated it was not an official copy and we needed that. I told her that was ridiculous thst it was accepted at the social security office so it would Definately work for this. She just said no. My wife asked her to call customer service again. The woman stated she already did and it wouldn’t change. My wife said she didn’t believe her and asked to call herself. The woman smugly said no and refused. My wife then asked her to call and let us hear it ourselves. The woman started slamming her phone around and banging things on desk. She called and explained the situation saying we didn’t believe her and that she knew our info was wrong. The customer service asked who she talked to earlier she did not know, only thst it was a woman. The customer service person asked her to hold them went to find who she talked to. The customer service rep came back on phone and said our info was exactly what was needed and the person that the worker talked to earlier was new and was wrong. The worker proceeded to charge us and do our paperwork. Never apologized to my wife about being rude, my wife left first as I was leaving she talked under her breath and said sorry. She then said she felt bad for the person earlier. I said yeah me too too bad they can’t stick up for themselves and question things or they would have not wasted their time. All in all she was super rude and disrespectful. Thankfully I won’t need this service again for 5 years."
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