Advance Auto Parts

"Great,quick battery check and replacement!"

"Placed order (and payed for it) online for store pick up. Arrived to find store employees had literally just given my order to someone else and there was nothing they could, or would, do about it. General manager of the store, Ben Crawford, who was called when store employees didn't know how to handle the situation, essentially blamed me for the situation and threatened to call the police to remove me from the store for causing a scene (I was not, I just wanted my parts or my money back). The person who was accidentally given my order called the store while I was speaking to the GM to say they'd received the wrong parts and would be returning them. If this hadn't happened, I'm afraid I'd have spent all day there trying to convince them that they made a mistake. Or maybe the GM would have made good on his threats and called the police to have me removed. Ultimately, after an hour of protestation, I received a refund, a $25 gift card, and an apology from the GM. Needless to say, I won't be shopping here again."

"There's a gentleman here I've only seen working nights, who is particularly helpful, and is actually knowledgeable. He's not the normal bigbox parts store clerk, he can actually help you solve a problem."

"Was just recently there and let me tell you they all the seem to not like their job much at all! LSteven was really quick to come and help figure out why My car isn’t starting after the manager pulled it out and tried solving the main issue which manager was a nice guy as well was very quick and was as helpful as he could be! There is 1 employee there I forget his name he’s taller hair is always slicked back always seems to have a attitude and issue with everything wouldn’t recommend going to this location!"

"I don’t go there often but I have been there 3-4 times in the last 6 months. Every single time the employees are super helpful and kind. Specifically Mandy. She went out of her way to help put my battery in my car; which was definitely not an easy task. I drive a BMW and they can be very difficult to deal with. She was adamant about helping me out. Needless to say she did a wonderful job and I am so grateful for her. I called about a month ago for some information and the girl on the phone handed me to the manager on duty, Charles. He was super helpful and went out of his way to look up parts for me and gave me prices. He then said he would help me with my car at their store, if needed. Was very knowledgeable and super friendly. Every single employee there is stellar that I have come across. Thank you all for what you do! 10/10"