SingleSource Property Solutions 1000 Noble Energy Drive, Canonsburg, PA 15317

"I had no choice but to use them but AVOID AVOID AVOID. They like to think or convince mortgage companies they're adding value... they're doing nothing but holding up agreements. I waited 10 days for them to finally tell me my appraisal done by a third party certified appraiser was in their quality control review. I asked how long that takes and they said "give it another week". What?!? What are you going to do if you just don't like the appraisal? Nothing because it was signed by a certified appraiser unrelated to you. And they admitted they can't change it so they'll just spend weeks holding up a deal to just pass the information along at the end anyway. UPDATE: I've emailed our direct contact and 2 other emails (including the one below in their response) numerous times for an update with no response. It's been over a week since I've gotten any communication."

"If you can, avoid them like a plague. If your mortage company requires you to use them, show them the customer reviews and demand to change to another company. No communications at all, lots of excuses, a simple appraisal report takes almost a month and has not delievered yet. There are thousand other great company to pick from, I am super dissapointed and hated myself to waste so much time on this. UPdate: I finally got my report after a long time and it is wrong!!! so imconpetent and they refuse to refund my money."

"As a busy mobile loan closer, I so appreciate SingleSource getting loan documents to me days in advance so if they are issues, there is time to work them out. No running around 30 minutes before signing time trying to print, process and drive to signings on time (which is dangerous for me). I can better serve the client by not being stressed out!! SingleSource sees to it and it is a true blessing!"

"I am a local notary public who was contacted about my availability to complete a very last minute refinance with SingleSource. I accepted under the condition that the documents could be promptly sent over as I had a different appointment in just 3 hours. I was assured that would be no problem. After 8 follow up calls and nearly two hours of waiting I still had not received the closing package (each call I was constantly told "they will definitely be sent this time"). On my 9th call, I requested the manager who became irate when I mentioned I no longer had time to do the assignment properly (as I had another upcoming assignment)and that I should be compensated for my time lost. I was answered with "Ill compensate you by removing you from our panel, how about that!". Terribly unprofessional and unorganized company which I base completely off of this first and last experience with them."

"I wish there were a way to place zero stars. As a contractor, this company is terrible to work with. I have Vendor Contracts with over 30 Commercial & Residential Maintenance Companies throughout the U. S., and I have NEVER had an experience as terrible as this. I would not trust a word they say. They have not given me a very great first impression, are very demanding, and seem to be not very trustworthy. I have had a very bad experience with them recently. Consecutive weeks of labor, 2 separate properties with trash outs completed, 2 lawn maintenances, and winterization with pressure test completed nearly over 2 months ago. I am STILL to this day getting the run-around on payments not received from them. Over 800 photos of before, during, and after but yet, the work supposedly not done in their eyes. This company obviously doesn't know what it is like to see some of these trash outs, how disgusting, and hazardous they can be and want you to charge pennies on it. The engagement letter process is not set up well, and the representatives dispatching jobs do not communicate well at all. They did not make their photo requirements very clear from the beginning. They had my email address wrong, but blamed me that the Property Preservation orders weren't addressed in a timely manner. Single Source Property Preservation has made every excuse as to why they are always right, but state I am wrong with no attempts thus far to correct the non-payment situation at hand. I get a different person every time, and another line of excuses as to why the payment is delayed. Weeks to follow, no phone calls, I am still left wondering. I call back, they say I didn't do my job."