Family Dollar
100 South Jefferson Street, New Castle, PA 16101
About Us
Family Dollar is a convenient and affordable clothing store, food, grocery, and supermarket located at 100 South Jefferson Street in New Castle, Pennsylvania, United States. When shopping at Family Dollar, customers have the option to purchase individual units of a product with a handling fee applied to each unit, or they can upgrade to a case to eliminate per-unit handling fees.
For organizations with tax-exempt status, the tax exemption process for Dollar Tree and Deals requires creating an account on the website and entering the organization's tax-exempt information. A copy of the tax ID certificate must be kept on file and updated when it expires.
To use a gift card at Family Dollar, customers can enter the 19-digit gift card number and, if applicable, the 4-digit PIN located on the back of the card. The balance of the card will be applied to the order, and if the purchase exceeds the funds available on the gift card, an additional form of payment can be used to complete the purchase. Family Dollar respects customer privacy and will not share phone numbers with third-party vendors.
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Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
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Reviews
"I have best friend who work there name sue. I love her so much I been her for along time .Everyone here so sweet and friendly Sue need a raise she work hard. I hope sue can get raise I know she hard worker."
"Closed at 947pml sign says ten and online says ten just needed cigerets and personal products not coming back"
"This store is one of the last remaining Family Dollar stores in our area. It is located, center to alot of housing which is in walking distance."
"As I walked to the cash register, one employee walks away. I get it, stuff to do. The woman left behind the counter looked at me several times and very clearly didn't want to work. She looked at me several times over and then walked back and forth behind the cash registers just fidgeting with things as if hoping the other young man would come back in time to complete my sale. After 7 minutes of me standing there she finally spoke to me for the FIRST TIME and then told me she'll get me at the other register. I walked to it and she then took a few more minutes to come and compete my sale. Absolutely will not return to this store, no wonder all the Family Dollars are closing"
"1- I tried to contact customer service by phone and was on hold for a very long time. Call was never answered 2- Seems to me that all the employees get hired on a basis that if they smoke they’re hired. They are always outside smoking. 3- There’s an item that I’d like to buy a large quantity of but they say they can only order 4 of them at a time. THEN because the employees at the 2 stores that I shop at are constantly outside smoking when they don’t have any customers the shelves don’t get stocked therefore the item I need to purchase takes months to get restocked. I’ve given my phone number to both stores almost 2 1/2 months ago and they told me they’d call me when they find the item amongst all of the boxes in the back. I’ve been called only one time and have stopped nearly 10 times at each store. Unexceptionable"
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