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Geek Squad
33 Orchard Hill Park Drive, Leominster, Massachusetts, United States
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About the Geek Squad
Geek Squad is a technology institution located at 33 Orchard Hill Park Drive in Leominster, Massachusetts. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may have. Whether you bring your tech to us or schedule an in-home appointment, we are here to help with installations, repairs, and more.
Total Tech Support is a membership dedicated to supporting all the tech in your home, regardless of where you bought it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for your needs. From phone repairs to Apple repairs, computer setup to TV mounting, smart home installations to appliance repairs, Geek Squad has you covered.
Our experts are available 24/7, 365 days a year to provide repair, installation, and setup services for a wide range of products. Whether you need help with your computer, TV, car electronics, cell phone, camera, or smart home devices, Geek Squad is here for you. Visit us at Best Buy stores for in-store consultations, tech tips, and Geek Squad Protection to ensure your tech stays working like new.
Trust Geek Squad to help you get the most out of your technology, discover new innovations, and keep you up-to-date on the latest tech trends. Let us take the hassle out of your tech needs and provide you with expert service and support.
Photos of Geek Squad
33 Orchard Hill Park Dr, Leominster, MA 01453, United States
Opening hours of Geek Squad
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Geek Squad
"Had an issue with email not received on iPhone and iPad. Mike of the Geek Squad in Leominster was very thorough and patient in diagnosing the issue and then correcting the problem. I should add that he was pleasant to deal with and courteous."
"While the actual representatives at the store are quality humans trying their best and performing the service they promise, there is a systemic issue with geek squad. I have never had a worse guest experience in my life, even as a total tech member. It is impossible to reach the actual people that you are working with, their scheduling system is insane and there is no flexibility or effort on the corporation’s side to make this service convenient. This experience was incredibly frustrating and they held my computer hostage for months. They don’t return calls and I was hung up on 3 times after waiting on hold for 5+ min each time just waiting to speak to an actual human."
"Able to quickly recommend replacement parts. Conveyed information transparently and in a timely fashion. Excellent customer service. Very pleased with geek squad members."
"Went a day before to checkout tvs and ask questions. Got a young guy name Rick, so helpful. Went next day to buy, got different guy and he was great also. Now gonna buy the geek squad plan!!!"
"Brought an iPhone X for repair (touch screen issue). Asked to have the battery replaced at the same time. They only would replace the screen and wouldn't replace the battery during the same appointment claiming that Apple's system prevents them from doing it? Do you believe that? Should we be concerned about Apple repairs by Best Buy?"
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