White River Toyota,

303 Sykes Mountain Avenue, Hartford, VT 05001

"The service advisor, Ricky, was annoyed by me for some reason, no sense of humor, snotty attitude, maybe he was having a bad day - old ladies don't get any respect :-) . When I was presented with a plan of service for $2500 he was surprised that I was not happy that the only option was renting a truck for $90 a day, starting on a Friday afternoon with no clear promise of a solution by Monday, so at lease a 5 day rental - $450; he finally offered a discount of $75/day . What happened to all the loaners when you were paying a premium for service? I had to drive an unsafe truck home and will now have to wait 2 weeks for a service appointment. The Honda service isn't that much better - they regularly fail to do what they say they will - but at least the service managers are nice to talk to."

"John in sales was fantastic. He was up front and honest. He listened to what was important to me and helped me find the perfect vehicle. He was not pushy and was extra knowledgeable. Chris in finance was the same. He was up front, knowledgeable, and made the final process quick and smooth. Thanks guys!"

"Incompetent service department put a simple skid plate door in upside down. They followed that up with denying responsibility and blaming their customer. 2021 Tundra TRD Pro in pristine condition brought in for a simple routine check. My advice is drive to Concord or Claremont for service, it's worth the trip."

"Very easy to work with and gave me a fair deal on a Sequoia ( when many dealer are marking up). Justin was my sales person and he was great! Highly recommend White River Toyota!"

"They took care of our RAV4 Prime hybrid system malfunction. It ended up being a bit more of an involved repair than I thought, but they put us in Highlander for the two weeks it took to get approval from Toyota, get the part, take the car apart, replace the harness and recharge the cooling system. They kept us informed the whole time at each step of the way and it was all covered (rental, parts and repair) since it under warranty."