Dunkin',

76 Main Street In Mobil Gas Station, Leominster, MA 01453

"I was coming every morning and I stop coming because service is bad.employees talking to each other while I’m standing waiting to take my order.people need to go to work,school etc…. No one have time to wait while you guys joking around .kids be late to school waiting 10 mint for just 1 donut."

"For the love of God whatever you do, do NOT visit this location. This evening I entered the establishment and was shocked to see one of the employees with a pet RAT on her shoulder. She was off the clock and not behind the counter but she was still sporting a drive thru head set with a large black and white rat perched upon her shoulder with it's nasty long tail going down her back. I was so shocked that I asked her if it was in fact a rat and she proudly replied "yes". Dunks you have crossed the line with this as most restaurants don't even allow dogs without proof of them being a support animal of some sort. If you can not perform your job without the assistance of a rodent then stay the hell home, folks like you can get a check and I for one prefer you do"

"When I went in there with my scooter, there was an employee. When I asked him why, he told me that it was because the scooter was not allowed inside. I understood and told him I was stepping out. He then told me to never come back as tho I was trying to steal from our destroy the shop. This was my first time there and I was immediately treated disrespecting. Terrible first impression. I just wanted to order a drink because I was dehydrated... The prices for most items are cheaper literally anywhere else that I've seen do far anyways. So I think I'll follow what he said and never return."

"Ridiculous on how they can't make coffee I've been going there the last year. I do order ahead im fully aware it's the busy time when I order so I give them a half hour to make my coffee it's either wrong or not there and I still have to wait! Today they wanted proof I ordered my coffee when I gave them the proof the girl had to keep going on about how people steal coffee and proceeded to take another 10 min to make my coffee for the money you pay for coffee now they should really train there employees better in customer service I will definitely be taking my business somewhere else !"

"I ordered from my DD app and when I got to the drive up they didn't have my donuts I ordered and when I got home 1 of my cups was not what I ordered , I got a large hot tea but received a coffee with some cream in it which ended up getting dumped down the sink. It wasn't worth my time to drive back to this DD which was clear across the city. It seems DD doesn't care about getting it right only making you leave the window for the next person. I ordered correct because it was on the tag on the cup. Is it really that hard to make you the correct drink that I paid over 3 bucks for. Is it."