SEPHORA

"i went to sephora with my friend today and was disappointing at the lack of product and filthy store. I was more upset with the workers who yelled at my friend for looking at the boxes of product that they left out and did not sort through. i won’t be returning."

"Honestly. Yesterday it was my birthday and I was disappointed to go home with nothing from Sephora. The testers were disgusting and they were sold out of almost everything. One of the front desk worker was quite rude. She was like “ARE YOU APART OF OUR INSIDERS GROUP?” I said no because I was not at the time but she scanned the member discounts anyway just to tell me “YOUR NOT A MEMBER SO YOUR NOTTTT GOING TO BE GETING 40% OFF TODAY!” even though I just told her I wasn’t a member. She was screaming THE WHOLE TIME. There was this very nice girl stocking some shelves who was very nice though."

"I once loved Sephora and grow up dreaming of being able to buy even just a travel size product! Sadly it’s trashed which is due to most of the customers who don’t respect the testers and products! You can’t blame the few employees that work there we need to go further up the chain and complain until the higher ups see their store and start caring!"

"So disappointed. When Sephora was in JCPenny’s it was grim. Testers were gross, no products, no help. Now Kohls: first time I was there, cute knowledgeable sales associate. Everything clean and fresh. Last 2 times I was there, no staff, testers are horrific, many lines, almost sold out. Come on, you can do better. We can shop on the web, rremember"

"Went in minding my own business looking around trying to see what I’d like to get didn’t have a plan on what just knew I wanted to try a new product… u get approached by a blonde who works there and asks me if I need anything I say “ No I’m just looking around…” then asks again “ anything in particular you’re looking for ???” I respond “NO I’m really just browsing…” she then says “mmmhmm…” with a very suspicious look on her face as if she doesn’t believe me… Very offensive and unprofessional… It doesn’t end here. I continue to look around and I can just feel her hovering and looking at me so she then asks me again “ still nothing I can help you with???” Are you kidding me? I respond very annoyed at this point. I let her know that it was starting to feel racist and that she needed to leave me alone. There was other people browsing around who were all white. Why aren’t you asking them over and over again??? Please do better."