About the Brookfield Service
Brookfield Service is a convenient store located at 829 Vermont 12 in Northfield, Vermont. This institution offers a wide range of products and services to meet the needs of the local community. Whether you're looking for snacks, drinks, household essentials, or even fuel for your vehicle, Brookfield Service has you covered. With friendly staff and a convenient location, this store is a go-to destination for all your everyday needs.
Photos of Brookfield Service
829 VT-12 S, Northfield, VT 05663, United States
Reviews of Brookfield Service
"A Kohler propane generator Brookfield installed 2 years ago had a carburetor issue at our off-grid house over the weekend. Their answering service had me in touch with the owner within an hour on a Sunday, and he helped me troubleshoot over the phone. When I couldn't make repairs myself, Carol (pleasant and professional service manager) had a technician (Lee) on site by 10am Monday and he did a great job educating me and getting the unit running smoothly with minimal fuss. Really appreciate their responsiveness and quick service. While I was initially bummed about a new generator having issues, it was a minor issue of tightening some loose bolts and recalibrating the carb. I would recommend them for new installs and service."
"Eric the technician was diligent in the performance of his work. Please thank Eric for his outstanding service. Eric displayed great professionalism and understanding of the repair that was needed on our generator. We thank Brook Field for their outstanding service to rectify our quandary. Tyler was a very attentive trainee.Thank you all!"
"Avoid this company. I had them out to perform a routine maintenance on my generator (quoted at ~375). Received a bill a week later for $700 with $190 of travel/milage charges and the service hadn't even been completed (travel charges were never discussed either). They replaced the battery (which I green-lit) and other (mystery) tasks for 3 hours and charged me for it. Now I still don't have a serviced generator and a bill 2x what I expected for the initial service. Customer service acknowledged my frustration but offered absolutely nothing to retain me as a customer, even after stating I would no longer be willing to work with the company which I had intended to start an ongoing relation with. Now I have to scramble to find someone honest to take care of the work that should have been completed, which I'm sure will be no easy task this time of year. Thanks for nothing."
"Everyone at Brookfield Service just plain rocks. I have been a service customer for several years and they have never let me down. They are lovely people to deal with, from reception to customer service to technicians. They are all knowledgeable, accommodating, responsible, reliable, friendly, and they ALWAYS get the job done and done well. I feel so lucky to have found them!"
"BUYER BEWARE: I called Brookfield Service to schedule a general service before winter. Oil change, fuel filter change and test the battery. The service took an hour and the technician was efficient and friendly. I then received a bill of $435. No itemization, just a flat fee. I didn't think to ask the cost beforehand because I knew the hourly rate, and I knew the cost of materials. This bill was easily twice what it should have been. When I contacted the office to inquire I was told "the bill stands". When I followed up with the owner, I had to wait for weeks for a reply, only to receive another rude and curt "no". Terrible customer service. Shame on you for taking advantage of homeowners."
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