The Vermont Flannel Co. 13 Elm Street, Woodstock, VT 05091
About the Business
The Vermont Flannel Co. is a cozy clothing store located in the charming town of Woodstock, Vermont. Known for their high-quality flannel products, this institution offers a wide range of comfortable and stylish flannel clothing for men, women, and children. Whether you're looking for a classic plaid shirt or a cozy pair of pajamas, The Vermont Flannel Co. has something for everyone. Visit their store at 13 Elm Street to experience the warmth and comfort of authentic Vermont-made flannel garments.
Photos
Location & Phone number
13 Elm St, Woodstock, VT 05091, United States
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"I ordered a number of items for Christmas. They sent me the wrong items, I called to see if I could get the correct item sent as it was a gift for my daughter - never got a call back. I submitted a return with message as per the instructions on the invoice, a week has passed and I still haven't gotten a e-mail back with instructions to return items. I would expect that for the premium price you pay the customer service would be better. Disappointed and will never shop there again."
"Incredible quality clothing. I couldn't believe how they fit so much in their modest size store. The staff is very helpful and knowledgeable too"
"Review for their mail order operation: I found it to be very difficult to communicate with them and like pulling teeth to get responses and information. I ordered a flannel shirt to be shipped. They used USPS, who mishandled/misdelivered/lost or stole my package. I contacted Vermont Flannel Co to ask what my next steps were, and it took 2 emails over 3 days to get a response. They asked me to do all the legwork of finding out what the post office did with my package, and offered to send a replacement shirt if I could prove that the USPS lost the package. Of course, the local post office claims they delivered it correctly. I emailed again with this information and asking for a shipping receipt or proof of shipping insurance so I could find a claim with the USPS, and got no response again, for days. I sent another follow up asking for a response and still got nothing, so I was forced to file a dispute with my credit card company. I hate doing that because I know that almost always ends in a chargeback for the merchant, but I gave them quite a few opportunities to make this situation right. I don't believe it's the customer's responsibility to spend hours trying to resolve shipping issues (meanwhile this company has my money) when USPS and other companies seem to expect claims to be filed by the shipper, not the recipient."
"I Love Vermont Flannels! They are the best! So soft and warm! I had to stop and buy another one!! The gentleman at the shop was so friendly and helpful! Highly recommend stopping!"
"I love this store! I was greeted so nicely with the friendly staff. They helped me pick a nice men's flannel shirt for me and explain the difference between the fitted and the regular size. We went back the next day and got another one. The quality of these Organic Cotton and made is USA is unmatched. The sales lady name Donna is super friendly and helpful. She was the other reason why we went back to the same store again the next day."
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