FedEx Ground
635 Community Drive, South Burlington, Vermont, United States
About the FedEx Ground
FedEx Ground at 635 Community Drive in South Burlington, Vermont is a well-established shipping and logistics company that provides reliable and efficient ground shipping services. With a strong presence in the United States, FedEx Ground offers a wide range of shipping solutions to meet the needs of businesses and individuals alike. Whether you are looking to send packages across town or across the country, FedEx Ground ensures timely delivery and excellent customer service. Visit their location in South Burlington for all your shipping needs.
Photos of FedEx Ground
635 Community Dr, South Burlington, VT 05403, United States
Opening hours of FedEx Ground
Monday:
15:00 - 18:00
Tuesday:
15:00 - 18:00
Wednesday:
15:00 - 18:00
Thursday:
15:00 - 18:00
Friday:
15:00 - 18:00
Saturday:
08:00 - 10:00
Sunday:
Day off
Reviews of FedEx Ground
"My husband was home all day and FedEx delivered my package to a locker/ storage and I live in an apartment building. I want the driver fired"
"The staff at the warehouse were able to help me get some time-sensitive packages delivered right on time! Thank you Axel! You rock!!!"
"Delivered my package to the wrong address and there is no way for me to get a hold of customer service and get it picked up and delivered to my address. Completely incompetent delivery drivers!"
"I don't have the patience and mood go into detail about the ordeal I went through these past three days (too long, too much). To make a horrible long story short, they are fully negligent and have zero regard, zero respect for customers, they really do not care (both, drivers and customer service reps). They don't care because they can, so they keep repeating the disrespectful service over and over, seems like the standard now, it's a shame. There is absolutely no accountability. I've had several problems before with Fedex like they say they "delivered" the package when they did not, or that "no one was home" when I was home waiting for them, plus other similar situations (pretty much drivers continually lying or being careless and customer service reps being clueless and just adding to the aggravation). But the three days I've just had trying to deal with different people at Fedex goes beyond anything I've had experienced in past bad experiences. Utter disrespect falls short to describe. That’s what finally drove me to write this. Avoid Fedex if you can, unfortunately, sometimes this is not possible so we just have to keep taking it, and it’s not fair."
"So I was running for re-election for our town and ordered a time sensitive banner. After a few weeks I called FedEx and they said there was 3 attempts made to deliver the package and now I have to drive 3 hours to go pick it up. I told them I never saw a door tag and they told me the driver was out of door tags. So with no door tag how am I going to know they had 3 delivery attempts. So I then asked since I got no door tags can they deliver tomorrow and I'll be home. Nope it's there policy after three attempts the customer has to pick it up. So then I decide I'm going to file a complaint against the driver. Good luck with that.. customer service told me there is no complaint department and everything online to file a complaint sends you to customer service. I'm done with FedEx. At least with ups or USPS issues you have someone to complain to. Also I've had them be more flexible in situations then telling me there policy says after 3 attempts they are not delivering even know they left no tags and I had no clue they attempted to deliver 3 times. I am so mad right now!!"
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