Kennett Equipment Services LLC

"I reached out to this business for a bus renovation project .From the outset, I was clear about my budget constraints. The owner met with me and assured that they would get back to me with a confirmation and install date but unfortunately, that never happened. Despite my numerous attempts to reach out, my calls were not returned. The lack of communication and follow-through was disappointing.It’s important for potential customers to be aware that my experience with this business was marked by inconsistency and unprofessionalism. I hope this feedback leads to improved customer service in the future.” The bus is complete and we are extremely grateful ! The hard work,dedication and learning experience has been rewarding! :)"

"I’ve been working with Kennett Equipment Services for years and it’s always a smooth experience. I work with Troy, and he’s great at what he does. Every winter, he gets my camper ready and I’ve never had any issues. The real test was a couple years back when we lost heat in the camper. Troy was quick to respond and got everything fixed in no time. If you need reliable service for your camper or any other equipment, Kennett is the place to go. Highly recommend."

"Troy is very good at what he does! He is personable but professional, and even answers his own phone. He and his wife Lisa just opened a new RV store at the Belnap Mall, so has ready access to parts & materials which helps. Their store grand opening is first w/e in June 2023! He is very busy and tries to meet everyone's RV repair needs, so you may have to be patient."

"Troy is AMAZING!! I am a total novice in RV maintenance and I cannot speak highly enough about the service I received. My DC power was not working on my RV and Troy walked me through every step over the phone and completely fixed my problem. I am still stunned about how he was able to visualize every detail of my specific RV model (a 2011, mind you) and educate me along the way. He even took time to answer questions about other topics that were on my to-do-next-year list. I'm now ready to load up and enjoy my space! He is incredibly knowledgeable on all things RV and will blow you away. If you are struggling with an RV problem stop scratching your head and just give them a call. Even if they can't fix your problem over the phone you will need a technician of this caliber in your pocket, and you can do no better than this team."

"We are on an extended RV Trip in our 5th wheel and suddenly one of our Air Conditioning Units started making a strange sound and blowing the circuit. We contacted Troy who came out within 2 days and checked out the Unit. After testing, Troy advised the Compressor was going out and we needed a new one. He ordered a new Unit and in less than a week he returned to install it. We had the fan running when he got here and he suggested we leave the fan on to keep it a little cooler in the RV while he worked. As he took the cover off the inside duct he noted the connectors on the wires looked a little sketchy. Troy went to his truck and brought back some better connectors and tried them. After Troy finished redoing all of the wire connections VOILA the Air Conditioner worked perfectly! He also redid the connections in the bedroom Unit to prevent issues with it in the future. Troy's honesty and expertise saved us a fortune and we could not be happier. The crowning touch was when he called us after hours that evening to check and be sure the Unit was still working without issues. Troy is wonderful, we cannot recommend him highly enough. In fact we wish we could convince him to move to our home town and be our full time RV Service Genius!"