HI Appliance
467 Shaker Street, Sutton, New Hampshire 03260
About the HI Appliance
HI Appliance is a trusted appliance repair and sales shop located at 467 Shaker Street in Sutton, New Hampshire. With a commitment to providing top-notch service and quality products, HI Appliance is your go-to destination for all your appliance needs. Whether you are looking to purchase a new appliance or need a repair for your existing one, our team of experienced professionals is here to help. Visit us today and experience the HI Appliance difference.
Photos of HI Appliance
467 Shaker St, North Sutton, NH 03260, United States
Opening hours of HI Appliance
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of HI Appliance
"Very flexible with an appointment change. Friendly, professional and capable! Happy I found Ken. Thank you!!!"
"Extremely professional and friendly service. Fairly priced and highly responsive. I would absolutely recommend HI Appliance for any appliance needs."
"Ken did a great job diagnosing the problem with my dishwasher and getting it up and running again. He responded very fast to my initial call, and showed up on time. Very friendly, professional service. I will definitely call him the next time I need appliance service."
"I was charged $120.00 for the repair he referred to as “user error “. It was not a user error, it was installed incorrectly by the previous repair person that supposedly fix it a week before his visit. The first load that I did after he left, same issue. So, went to Lowe’s to complain. I was told that it sounds like the mfg warranty isn’t being honored. I’m beyond disappointed by the runaround I’m getting by Whirlpool and their service techs."
"My refrigerator stopped working and I called Hi Appliance to diagnose it. I was charged an initial $120 for the diagnosis. He then told me it would cost 1200 to fix my fridge. I was skeptical and because my house was under contract for a sale I reached out to the buyers if they would mind me buying a new fridge. The requested to have it repaired since it was a kitchen aid and matched the other appliances. Ken told me it would take about two weeks to order parts. I had to put all my perishables out on the deck for the 2 weeks since it was during winter. He managed to get the part within a week and came and fixed it. It was okay for about a week and a half then it started blowing hot air again.. I called Ken and put my perishables back in the deck he came back and said there was probably a leak and would need to refill the gas and speak to the service guy to troubleshoot. He came back and fixed it again but this time the ice maker stopped working and was leaking water bear in mind we had not had this problem before. I called him again to which he said we needed to change the water filter which I had just changed and needed to bleed the water filter for some gallons. I did all that and still no ice. He came back a second time and this time we had a few blocks trickle in but not enough to say the problem was fixed. Again I called him again to which he said that’s not what he was supposed to fix initially AS IF the ice maker was working when the rest of the fridge was not working. He referred me back to whirlpool who basically wanted to charge me another $175 to send over a different company. He did not come outright to say what part was broken or what needed to be replaced. I called HI Appliance back and now my msgs were were being ignored. In essence I paid $1320 to have my fridge and freezer barely working but my ice maker damaged and producing a few ice cubes that melt and can not be ejected. If you can do not use these guys they charge a lot of money for work they do not guarantee… I’m still within the 90 days of warranty but they have completely ignored my calls and msgs and refuse to come back and fix a 1200 job the guaranteed they could fix."
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