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The Automaster BMW
3328 Shelburne Road, Shelburne, Vermont, United States
About the The Automaster BMW
The Automaster BMW is a premier car dealer located at 3328 Shelburne Road in Shelburne, Vermont, United States. Specializing in BMW vehicles, The Automaster offers a wide selection of new and pre-owned luxury cars for sale. With a reputation for exceptional customer service and a knowledgeable sales team, The Automaster BMW is the go-to destination for those looking to purchase a high-quality vehicle. Visit us today to experience the ultimate driving machine firsthand.
Photos of The Automaster BMW
3328 Shelburne Rd, Shelburne, VT 05482, United States
Opening hours of The Automaster BMW
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews of The Automaster BMW
"Recently worked with the team at Automaster BMW to order a new vehicle and everyone was extremely helpful. From the test drive to financing and everything in between I found them to be super helpful and to keep me updated on the process. Liam, Tupper, and Liz were all great and would highly recommend."
"Great experience with Randy and Liz. Loved how customizable the BMW ordering is. Would certainly do business with them again and recommend to others"
"Eight months ago, I worked with Randy Adams to place an order for the BMW X7 M60i. I picked up my car last week and am totally impressed. I sat with Liz Costandi the business manager and we set up a long-term warranty and other various protections. The entire experience with these professionals was fantastic. I highly recommend The Automaster dealership."
"Don't buy a BMW here, or anywhere in Vermont, you'll be stuck with these folks as the only factory authorized center and they are both overwhelmed and bad at their jobs. This isn't an isolated incident, literally every time we've needed something only BMW could handle they've found a way to make the process unpleasant, ineffective, and slow. We're not nit-picky people, this place just sucks. Misdiagnosed our car *four* times on separate occasions despite the code reader starting clearly what the problem was each time, kept trying to upsell us on a software update that "might" fix the last problem (it didn't), and the woman who answers the phone isn't given any information by the techs, but doesn't have a problem just randomly lying about everything from diagnosis to due dates (eg. claiming car was done when parts hadn't even arrived yet, etc). Also lost one of our center wheel caps and many tire valve caps, which isn't even a big deal except little stuff like that happens every single time.. on the upside they are so disorganized that the last time they returned our keys they attached some other owners' keychain trinkets, so I guess we're up a bottle opener. We are seriously planning to sell our BMW out of state just so we never have to deal with Automaster again, and we won't be subjecting some other Vermonter to that experience. Two stars only because nothing they've installed has like fallen off or anything, I suspect the people actually turning the wrenches mean well and these are problems of management and work flow."
"I don’t often write reviews but this was a rare occasion worthy of my full respect. Being from New York having dealt with multiple BMW dealerships, I expected similar service when I had an emergency while visiting Vermont. I was in a desperate situation with my car broken down in a time when the service department was short staffed. They still did their absolute possible best to come through for me and I’ll never forget it. I experienced nothing but top professionalism, genuine care and fully honest dealing. The Automaster BMW in Shelburne so far exceeded my expectations that they restored my respect for the BMW brand. For my next car purchase I will seriously travel from New York to Shelburne for its purchase. Thank you Emma and the entire service and parts staff!"
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