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About the Wundrland Pet Lodge
Wundrland Pet Lodge is a premier boarding facility for pets located at 27 Squire Road in Clarendon, Vermont. Our lodge offers a safe and comfortable environment for your furry friends to stay while you're away. With spacious accommodations, personalized care, and plenty of playtime, your pets will feel right at home with us. Our experienced staff is dedicated to providing top-notch care and attention to each and every pet that stays with us. Trust Wundrland Pet Lodge to give your beloved pets the love and care they deserve while you're away.
Photos of Wundrland Pet Lodge
27 Squire Rd, North Clarendon, VT 05759, United States
Reviews of Wundrland Pet Lodge
"TLDR: Dirty, disorganized, poor customer service, possibly neglectful. I took my 6 month old puppy here for her first doggy daycare experience, as we live in an isolated area and she needs socialization. I explained this both on the phone and at drop-off, also noting that she starts off fearful, then warms quickly to other dogs. I was a little bit worried when I dropped her off, because frankly, the facilities were a mess--stinky, visibly dirty (even in the office), and piled with disorganized clutter. The staff I interacted with seemed to be teenagers with no customer service training. When I picked up my dog at the end of the day and asked how she did with playtime, they told me she seemed fearful and so they just kept her in the kennel all day--no playtime, which was what I told them I was paying for. The pickup was disorganized and my dog came out visibly distressed, shaking, with her tail all chewed up. I asked about it, and they said her tail was probably just wet from spraying down the kennel. Spraying down the kennel? With her inside of it? Or, did they put her alone in a wet concrete room in January? Either way, not okay. She never barks at people (only other dogs), but was incessantly barking at one of the attendants, who repeatedly told her to "just stop it". As I paid (?!) and hurried her out to the car to calm down, they forgot to give me back her food, scoop, and medical paperwork. I remembered the food and went back inside for it. All night she was anxious, pooping and peeing 3x as much as normal, and trying to chew her tail (not something she usually does). She stank like urine, feces, and chemicals. Three days later (this morning), they called to tell me to come get her paperwork. I am angry. I have been unable to find any contact information for a REAL ADULT behind this business that doesn't route me to the untrained, very young person at the front desk. If the owner/manager is reading this, I would like a call, and I would like a refund, and you can expect more of these reviews on other platforms. Take a look at Yelp and the BBB page and you will find other reviews reflective of the experience I had. A local business owner who is active in animal rescues implored me to leave this review and pursue the matter further, so here we are. Do not trust this business with your dogs."
"I love it, the place is always clean and they always come to get my dogs when the bell goes off, I highly recommend."
"I go out of state for work 2x per month for 2 days at a time & don’t have family in the area who can watch my dog, so I bring my puppy here when I go. She loves it, her tail is always wagging when we arrive & she hears the other dogs, & doesn’t seem super interested in leaving when I pick her up. Staff seems very nice & caring to the dogs. Definitely recommend this place."
"My dog has a wonderful time there and is always so tuckered out when we pick her up and she gives us so many snuggles! Love this place!"
"Great place for my puppies! They are able to socialize with other dogs and the employees are top notch!!!!!A++++++ The best thing is that they are so tired when they come home from playing."
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