Petco Grooming

"Groomer is nice and professional and does a great job with my very excitable dog!"

"Amanda is so awesome! She makes my pups look beautiful and always takes the time with them!"

"It was my first time and the last, I asked them to clean my dog's face and the person simply shaved his nose, he didn't clean the back and the nails were terrible, poor quality service. My daughter left there crying holding the puppie."

"We signed our pet in for a nail trim, our rewards number was on the slip they gave us to bring to the register. We then browsed through the store and picked up some other items and payed for everything all at once. We lost our receipt, and then realized when we logged on our account that our points were not coming up. I called, but was told that there was nothing they could do."

"I dropped my dog off earlier today for a routine grooming. My dog is a puppy- about 10 months old and is still learning to behave “perfectly” during brushing. I am well aware she gets a little ‘mouthy’ when getting brushed and my partner and I have been working hard to train this out of her. We even warned the groomer, Madison, of this upon arrival and she brushed it off like she wasn’t worried at all. My dog is very sweet- even giving the groomer licks upon drop off. About an hour after I dropped Honey off we got a call saying we would have to come pick her up, as the groomer, Madison, did not want to finish the grooming. She explained that Honey was not cooperating well during brushing so she could not go further and move onto the trimming. She explained that without a full brush out she would not be able to use her tools to cut her. I was understanding until she then contradicted herself by proceeding to say that Honey was just about fully brushed out. I know from past experience that Honey does very well with all parts of the grooming except the brushing. I understand a staff should not be put in “danger” but I did not understand why Madison couldn’t just move onto the trimming since the brushing was finished (as she said herself.) When I asked her kindly if she could finish the trimming since she was pretty much fully brushed out, she then went back on her word again and told me it would risk damaging her tools if she tried to cut Honey. She then proceeded to tell me that Honey would have to be muzzled during groomings and this was not a service she can provide. I ended up picking Honey up, and paying nearly $60 for the bath and blow dry which is just insane. I took Honey to another local groomer that had openings and watched from the car to see how she behaved. The groomer I brought her to confirmed that Honey was infact brushed all the way out, and that she could go ahead and just finish where the other groomer left off. We left Honey to get her grooming and upon pick up the groomer told us she did not have to muzzle Honey and that Honey behaved well as no dog is “perfect.” I will never recommend Petco grooming to my family or friends as they showed me today that they simply give up unless a dog is ‘perfectly’ behaved. I am thankful I found this new groomer elsewhere."