Jack Hall Plumbing & Heating, Inc. 165 Bay Street, Glens Falls, NY 12801

"Scheduled a service call with this company for replacing a hot water heater. I explained I purchased a new unit and was in need of having them install it. I was advised that they could not warranty the work and I accepted. The technician showed and said he couldn’t help because we didn’t purchase the hot water heater through them. I called the office and got that shouldn’t have happened, I’ll call You right back. Then got a lot of well we might of made a mistake telling you that. Very unprofessional and very unorganized. I made it very clear from the beginning what I was in need of and trusted they would correct this issue. I wouldn’t hire this company. Their unorganized way of scheduling probably reflects on their service too. There are many other local companies in our area. 2. After reading your reply, I love how you lie. The home was not piped with galvanized piping. It is supplied with 1/2 inch copper piping. It then feeds into a 1 foot piece of old galvanized pipe that is attached to the hot water heater. This piece was left alone when service line was updated. This 1’ of galvanized would’ve been removed when the old hot water heater was removed. If you took the time to look you would’ve seen it. Oh that’s right you weren’t even there. In addition the rest of the home is pex. Again you wasted my time and gave false information. Very unprofessional company. You’re not pulling the wool over my eyes."

"I was looking to replace a 29yr old furnace. I had 3 estimates. Excellent presentation from Devin, very informative. The installation went very smooth (sorry can’t remember names) the guys were very friendly and cleaned up after themselves. I think my basement was cleaner when they left. Thank you also to the staff in the office who helped with scheduling and rebate paperwork."

"The entire staff at Jack Hall Plumbing were tremendous in accommodating my heating needs with a new furnace. Devin was an excellent salesman and explained all the items needed. The installers Dane and Tyler worked diligently for two days removing the old and replacing the new furnace. Their service is second to none! I highly recommend Jack Hall Plumbing."

"I recently had the pleasure of working with Jack Hall Heating and Plumbing for a furnace replacement, and the experience exceeded my expectations. The entire team showcased exceptional professionalism and expertise, making the process smooth and satisfactory. Scott, who coordinated the installation, was notably thorough. He ensured every aspect of the process was handled meticulously, making it stress-free for me as a customer. His dedication to customer service is remarkable and highly appreciated. The technicians, Jake and Brad, who came out for the installation, were outstanding. They were not only professional but also highly skilled and knowledgeable in their field. Their attention to detail was evident in the quality of their work. They were meticulous, ensuring the work area was left clean and tidy, reflecting their strong work ethic. The office staff deserves special mention for their excellent service. The girls in the office were incredibly accommodating, friendly, and efficient, handling all scheduling and paperwork with ease. Their cheerful assistance greatly enhanced the overall experience. In conclusion, I am thoroughly impressed with the service provided by Jack Hall Heating and Plumbing. The team, especially Scott, Jake, and Brad, along with the office staff, demonstrated a commitment to excellence in every aspect of their work. I would definitely recommend them for anyone in need of heating and plumbing services. Their professionalism, skill, and customer-focused approach are truly commendable."

"Called them last year when we had just moved to the area. They were the only company to respond to our call of a broken ac unit and they fixed it that day. This year we called them and after explaining everything to us we had jack hall install a new furnace and ac unit. The men who did the job were professional. They kept us informed of every detail. When the job was done the area was cleaner then before they came. Highly recommend them. On time, professional , clean and friendly."