Rite Aid

"I went through the pharmacy drive thru for mine and a family members medications. We had to go back around for one of the meds, and as we went back around they only gave us the one kind. We go back around again and they tell us they gave my meds to someone else and they hope the other person will bring them back. After more waiting they finally brought me the second medication. They were very kind about the mix up but giving someone the wrong meds can become very dangerous."

"One of the worst retail experiences in a long time- 1. The young lady at the register in the pharmacy was so disinterested; she literally rolled her eyes when I walked up to the counter; awful 2. The woman at the front register was equally as rude; I dont have enough space here to write what happened; it was unbelievable- Never in my life-"

"Love Rite Aid! Always shopped here. Welcome greeting at the door & pharm. Stores have practically everything needed, & more. Friendly & clean stores, bathroom if needed, love advert flyer & online, too. Stocked shelving, ....if I cant find it, they will always help. Pharm is very knowledgeable. Store is in town, is a blessing."

"I'm a fairly new customer of the pharmacy at this store on Ridge Road in Glens Falls. On April 10th 2023 I called the pharmacy 4 times over the course of the day between 9:30 am and 5:45 pm to get 2 prescriptions that are due for refill, I didn't have the RX number on hand and had asked in the past to put any medications that are able to be on auto refill. My calls went unanswered until the last call, a pharmacy employee picked up the phone and hung up. Not only is that extremely unprofessional, what if it was urgent? The pharmaceutical team is there to help the public in need of medications, not to have time to pick up the phone only to hang up. If the employee has time to pick up the phone, then answer it!!!! That's absolutely in no way to treat a customer. Hopefully it's figured out which pharmacy team member did this and they are reprimanded. I'm extremely disappointed with professionalism of the pharmacy team......"

"I switched to this rite aid after having a great experience with the one I used somewhere else. What a joke. They don't keep anything on auto refill, I seem to continually have issues where I run out of pills because they don't reorder without me asking, even though I've asked for autofill multiple times. On top of that when I was pregnant and on insulin, they couldn't keep stock of what is apparently an extremely common insulin that I clearly was needing on a regular basis. Again, supposed to be auto fill but it wouldn't until I'd realize I ran out and they would have none. I had to multiple times take my prescription to another pharmacy (who was shocked this kept happening). This is the closest drug store for me, but I will be removing my prescriptions and going elsewhere asap."