lululemon

"We often shop here while staying on our boat in the marina on Lake Champlain. The staff here are always amazing!!! (And not just when we bring our husky puppy, Indra in! Although they did give her fresh water and lots of love every time we brought her up). They have gone above and beyond finding what we are looking for and even sent something to us that had not made it into our bag. Every single staff member is beyond knowledgeable and friendly every. single. time. Thank you Lulu Church Street for making shopping fun and enjoyable!"

"I recently had the absolute pleasure of shopping at the Lululemon store in Burlington, Vermont, where a gem named Sarah transformed my experience into an absolute delight. Her mastery over all things yoga, fitness, and fashion was unparalleled, guiding me through the labyrinth of choices with utmost patience and an infectious enthusiasm. Sarah’s proficiency is not merely limited to understanding Lululemon’s varied product range, but also extends to her astute understanding of the customer’s needs. She exudes a passionate dedication to fitness and wellness which instills confidence in one’s purchasing decisions. Her contagious energy and insightful advice make shopping a truly personalized and enjoyable journey. The quality of service Sarah offers is a rare blend of professionalism and amicability. Her impressive knowledge is matched by her warm demeanor and exceptional interpersonal skills. It’s a testament to Lululemon’s standards of hiring and training, which is beautifully mirrored in Sarah’s personable approach and exceptional service. In a retail landscape where the human touch often gets lost in transactions, Sarah has managed to make a lasting impression. I left the store not just with the perfect yoga pants, but with the satisfaction of being understood, respected, and valued. I cannot recommend Sarah highly enough and look forward to my next shopping expedition under her expert guidance."

"I have nothing but good things to say about the lululemon store in Burlington vt. Staff is very friendly and products are high quality. However I ordered a product online they didn't have in the store anp received someone returned order. They didn't take the time to repackage the leggings. The plastic wrapper inside the envelope was ripped open and the label for return inexistent. Do not order on line from this company. The product quality was poor and they charged me $118.. never again!"

"While on vacation I visited this store, and not only were they super helpful in the store, but I left my purse there on accident and the manager emailed me once, and then with a follow-up regarding it. I had already traveled back home to Florida at that point, and she kindly agreed to send it back to me, after getting my identification. She even insisted on covering shipping costs, as well. I got my purse back safe and sound and I’m so grateful to the staff at this store. Really great customer service."

"My boyfriend and I went into the store this evening at 7, an hour hour before the store closed. We were greeted but that was it. We were in the store for about 20 minutes without one person coming to check on us or ask if there was anything we needed. There were 3 employees talking at the register and the guy just kept looking back at us without asking if we needed help. Unfortunately we have to come back to the store because there is only one near by and we do love the product. It’s more unfortunate that we have to plan on making another visit to hopefully get the service we deserve. Hopefully next visit there will be staff that will be willing to part from their conversations to help customers, you know do their job."