Moonstone Pool & Spa
45 Vermont Route 100, Dover, Vermont 05356
About the Business
Moonstone Pool & Spa, located at 45 Vermont Route 100 in Dover, Vermont, is dedicated to maintaining a healthy water environment so you can relax and enjoy your sanctuary without the hassle of cleaning. Our professional team specializes in pool, spa, and hot tub maintenance, serving areas from Brattleboro to Bennington to some of Vermont's best ski resorts. As a family-owned and -operated business, we take pride in our work and strive to provide top-notch service to our customers. With competitive rates and the innovative Spa Boy® automated monitoring system, we ensure that your pool or spa is always in optimal condition. Let us take care of the maintenance so you can sit back, save money, and truly enjoy your leisure time. Give us a call today and experience the difference Moonstone Pool & Spa can make for you.
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Contacts
45 Vermont Rte 100, West Dover, VT 05356, United States
Reviews
"Bryan was very helpful when my I lost power to my hot tub. He helped me troubleshoot and identify the heating element as the issue, and walked me through the process of removing and replacing the part. Not only did I get great service, but I also learned a lot about maintaining my hot tub in the future. Highly recommend calling Moonstone with any hot tub needs."
"Bryan and team have managed our hot tub for years and done an amazing job. From day 1 purchase when he was honest about what features were worth it and not (he actually downsold me saving money), to managing supply chain delays and keeping us running during covid, to his weekly cleaning & maintenance the Moonstone team has made owning and maintaining our tub easy. I’d recommend his service to anyone and been a happy customer for years."
"We are incredibly happy with the care Bryan and team give to our hot tub. Most recently, we had a pump break and the hot tub drained completely. Bryan stayed late to remedy the problem and got the tub back up and running for the weekend!"
"If I could give ZERO stars, I would. I purchased a brand new hot tub from Brian and it has never worked and I have never used it. When I asked him to fix the brand new hot tub I have never used that I spent $11,000 on, he told me it was not urgent and he "has to prioritize urgencies" and would get around to it when he has time. I explained that fixing a new hot tub that's never been used and is broke should be considered urgent and was told that me continuing to follow up would not fix it any faster. He also told me that new things break all the time like "a car, a boat, a camper...with new things, usually stuff will happen in the first 6 months anyway." Those are literally his exact words from a text message. I have since turned to Falvey Pools & Spas, Inc. who is helping me and has been amazing. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!!!"
"Bryan is knowledgeable, professional, honest and reliable. We've had our hot tub for about a year and it's been a total gamechanger. The arctic spa is such a high quality product and the one issue we had with it, Bryan was very responsive and had it working again in short order. When it comes to hot tubs, Moonstone is definitely the place to go given the quality of the product and service Bryan and his team provides, especially given our brutal / amazing winters."
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