Staples,

861 Williston Road, South Burlington, VT 05403

"I went to staples in a hurry to print something (never a good idea), it was very busy, and my self-service printer got jammed on page 90 of 140. The employee working in the print area (blonde lady, didn't get her name), was extremely helpful to every customer that came into her line. Usually people wait forever and get very frustrated, but she managed the line and people so well, and kept checking on me and offering solutions to help me while she helped everyone else. She took so many extra steps to help me get my document printed at the same time as managing 2 other lines of customers and after crawling on the floor and physically fixing the printer, she finally got the printer un-jammed, and I was able to get my document printed and make it on time for my appointment. Her customer service skills and management skills were unexpected and amazing, and she deserves a raise! Thank you!"

"Phillip went above and beyond when I needed a laptop cord. On his lunch he went to the other Staples store to get what I needed since they were out at their location. I was amazed. I was from out of town, working remotely and had no car that week. I told Phillip I could call an Uber or something and go to the other store myself to get the cord and he said it was no problem for him to get it while he was out for lunch. Wow! Thanks Phillip! Give him a raise please. :)"

"Every time I go in here I feel like the employees at the print place do not want to help anyone like its a drag. Sorry you chose that as your job bud customer service people should be a little more helpful."

"Just wanted to give a big thank you to Store Manager Robert Emerson and Associate John Henry for the great service when I returned a defective cartridge for my Soda Stream. Refund was initiated by John and approved by Robert with no problem. Made my day!!! Thx."

"Sat in a lot of chairs. Employees were very friendly and not too pushy. One minor flaw to my shopping experience was that a customer assumed I was an employee, but I'll chock that up to how experienced I sound around electronics. Worth noting, I was shipping for chairs however. 9 out of 10"