Stowe Family Dentistry

1593 Pucker Street, Stowe, VT 05672

"Just one more upset review. Same as others. Changes to be out network without notification. Requiring payment onsite that I learned after the fact that my insurance won't reimburse. Zero sympathy from their staff when I expressed frustration. Happily heading to find service elsewhere."

"I've been with Stowe Family Dentistry since 2013 -over ten years- back when they were on Mountain Road. Dr. John has always been so kind, patient and supportive of not only myself but the people that I refer to their office (patients, family and friends).Their space is beautiful, well maintained, and the staff is always so kind. As someone who practices in the holistic health sphere- I've always appreciated that they are open to oral health interventions beyond the typical western dental paradigm (they've never rolled their eyes when I mention oral probiotics, system inflammation, diet, and nanohydroxyapatite). While I'm not a huge fan of dental work- the team here makes the process less fear inducing, more comfortable and even enjoyable. I'm very thankful that they are a part of our community."

"Where to begin? I was halfway through a pretty comprehensive reconstructive dental plan, when my original provider could not continue care. Stowe Family Dentistry stepped right up, and took over seamlessly. They are fully equipped with the best equipment, including in house CAT and in house production of dental prosthetics. Dr. John is an incredible guy; warm, friendly and kind. He explains everything in detail and takes great pride in his work. He is an extremely talented practitioner. The facilities are impeccable, the staff friendly and kind. I am not an easy patient, but SFD put me at ease and made me feel very comfortable. I am very pleased with all aspects of this practice, and would highly recommend them to friends and family."

"Echo the recent comments about them squeezing customers for money. We were effectively scammed by their change in policy. Details below: Before our appointment we confirmed that our insurance would be accepted and cover all costs. They confirmed. When it came time for the appointment, the service was okay. The problem is, we were billed 100s of dollars. Apparently there was a "change in their billing policy." When asked if they sent out notifications to their customers about the change, they said "no we didn't." We requested for them to split the difference of what we owed and they said there are "hidden details" and unable to."

"This place is becoming all about squeezing every dollar they can from you. Unfortunate. We won't be back. Decided to become "out of network" for insurance. Basically, this means you're gonna go out of pocket up front and get only a partial reimbursement for the services you receive. You won't know ahead of time how much you're gonna have to pay. $135 cleaning was reimbursed $80. Proportionally, that's kind of a lot. What's the point of dental insurance if we basically pay on both ends...? Charged me a fee for having to miss an appointment due to a personal issue. I called them to alert them that I'd have to miss as soon as I knew, just not with enough notice per their "rules". I take responsibility here to an extent. But also, It's not like a no call no show on my end. I called in the morning to cancel a late afternoon appointment. Sold my wife on a fluoride treatment and assured her that delta "absolutely" covers it. It didn't, another $45 for something that probably cost $4 and took 60 seconds..."