Quest Diagnostics Gilford

"First time with this technician Not the best experience. Difficulty with blood draw and then she wanted me to pay? Explainec my insurances cover this in full. Usually see Diana - go every 6 months with no difficulty with draw."

"I had an appointment which was scheduled by the VA. Upon arriving at 1:30 for the 1:40 appointment, the door was locked and the office was dark. I hung around for an extra 20 minutes and nobody opened the office. I called the number and got a simple, "this office is temporarily closed" message. There is no way to reach anyone to reschedule, or inquire when they'll open. From now on, I'll just drive to Concord or something."

"Had a confirmed appointment, but when I arrived (early even) the door was locked and the lights were off. No one attempted to contact me. When you call the phone number it just says "this location is temporarily closed". I will never return."

"Zero stars. Can't talk to a human via the phone. My new employer requires drug test within 3 business days. First available appointment on Quest's system is in 7 business days. Also called Quest's 1-800 Service Number. They can't help either and only confirmed the next available appointment date 7 days from now. I could lose my employment opportunity over this."

"I had an amazing experience with my phlebotomist, Diane! Usually, I dread getting my blood drawn due to feeling sick, but she made it so much better. She did the procedure quickly and with the smallest amount of pain, which was a relief. Moreover, she engaged in conversation and made sure I had water to drink, and surprisingly, it was the first time I didn't feel sick during a blood draw. My veins are small and often difficult to work with, but she handled them with expertise and skill. I highly recommend her to anyone who needs blood work; she truly made the whole process comfortable and pleasant for me."