Ron's Auto 38 Mumford Drive, West Rutland, VT 05777

"I bought a car there and it shortly died. $5000 down the drain… didn’t even get anything for scrap"

"I just called to see if they would be open to show a vehicle on Saturday and I've never heard a salesman so tired and jaded sounding on the phone! I've never felt less welcome in my life. At first he couldn't even tell me if someone was going to be there on Saturday then he said someone would be there in a tone that asked me not to bother them at all, ever. At that point I was thinking I was not going to even try doing business with salesmen who cannot be bothered to be pleasant on the phone but my husband wanted to give them the benefit of the doubt so he called and asked for them to put the car on a lift once we got there so he can see the bottom clearly and they laughed derisively at him and said good luck. Can't imagine what kind of treatment we'd get in person and we're not going to find out!"

"Purchased a used car from them. People couldn’t have been nicer when looking…but that changed as soon as I called with a problem. Since the brakes were squishy the next morning I took it into my mechanic. He informed me that there was a hole in the fuel tank and that the brake lines were jerry rigged (needs between $2000 to $3000 repairs)…so basically we could have been killed on our 50 mile drive home through the mountains. The response I received from Ron’s was I shouldn’t have filled the tank up (only had an 1/8th of a tank). When I explained that it was impossible to get a replacement tank she told me that that was she’d call back with places I could purchase one…radio silence. Also, they only let you drive the vehicle around their lot because supposedly the state doesn’t allow cars without inspection stickers to be driven on roads (and of course the quality of cars they are selling they wouldn’t be able to get stickers), but it’s interesting that the state gives you 15 days to get a sticker and Dealer Tags allow them to be driven. And every other used car dealer allows you to drive them on the road. So don’t make the mistake I made…not only don’t go here….run away from here!"

"Today, August 8th 2022, I was at Ron’s dealership Sunday and looked the lot over, almost everything is from out of state which is fine. Just called to let them know I wanted to come and look at a car and test drive it, well come to find out if the car doesn’t have an up to date Vt. Inspection you can’t test drive the car, only around his lot. So I’m pretty sure you can’t tell what the car is going to do at 2 miles an hour!!!! You can’t even tell if the transmission will shift properly. Or even if the wheels will stay on. Guess he hasn’t heard of Dealer tags yet lol!! Or just maybe he doesn’t want you to take the car out on the road... nice paint and clean interior doesn’t push the car down the road!!! Beware every one. Better stay away from this joint!!!!!!"

"I just bought my new(to me) car from here! Judy was great and it is a laid back environment so there is no sales pressure. I was interested in 4 cars and made my final choice on my second visit. One of the main reasons I came here was the variety of choices. Every other car place I was looking at would have only 1 car I was interested in. I live an hour and a half away and finding a car sales dealer that had options was really helpful. They gave me a great deal and I am very happy with my new car! I highly recommend! -Oliver"