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Jay's Septic Tank Cleaning
U.S. 5, Thetford, Vermont, United States
About the Jay's Septic Tank Cleaning
Jay's Septic Tank Cleaning is a reputable plumbing institution located in Thetford, Vermont, United States. Specializing in septic tank cleaning services, they are dedicated to providing top-notch maintenance and repair for residential and commercial septic systems. With years of experience and a team of skilled professionals, Jay's Septic Tank Cleaning is committed to ensuring the proper functioning of your septic tank to keep your property running smoothly. Contact them today for reliable and efficient septic tank services.
Photos of Jay's Septic Tank Cleaning
US-5, Thetford Center, VT 05075, United States
Opening hours of Jay's Septic Tank Cleaning
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Jay's Septic Tank Cleaning
"We've been using Jay's since we bought our house in 2009. They've always been very friendly and easy to work with. That goes for both the office staff and the truck drivers. I've recommended them to many people over the years and I've only heard positive feedback from them."
"I called Jay’s septic to make an appointment a month before they were able to fit us in. The first time I spoke with the woman in reception she sounded rushed, and when I tried to explain my septic system issue not having a proper cover she was dismissive. She told me if her guys didn’t have to dig then I didn’t need to worry about any extra fee or how it was covered. The day of my septic pumping appointment I called to verify the amount that I would need to leave for the pump service and asked if they could give me an estimate while everything was opened up on making it easier to get to for the next pump service. (Their website advertises installation of risers.) She proceeded to tell me where I could buy risers to install them myself! When I asked her if that was a septic system company service she asked me if I have a problem? She was curt, unprofessional, un-informative and highly unprofessional. I would under no circumstances recommend this company. Because I live in Thetford I was trying to spend my money locally! I made a huge mistake! If this is a family owned company it doesn’t say much for the future or for the family who will inherit it when their current owners are passed. I will now have Stearns come and pump my tank due to the complete frustration and unconscionable unprofessionalism of this company."
"Terrible service. No showed four times! Woman who answered laughed and said she was not surprised by them no showing. We had to call them to reschedule each time. After giving them our card fraudulent claims started popping up same day. I try to support local businesses. But when it comes to terrible service like this I’m happy to go elsewhere. Do not recommend."
"We just bought a new home and started having some issues with the plumbing after being here only 2 weeks! I called Jay's after a high recommendation from Jim at Mid VT Plumbing & Heating. The staff at Jay's were super helpful, even the owner got on the phone to help me out! They got our tank pumped and the pipes unclogged and now we are all good to go! Highly recommend these guys! I called at 8 am today and they were out here by 10 am fixing the problem."
"I'm a new home owner. The previous owners left me with no blueprints or schematic's for our house. We are unable to find our septic tank on our own. All we needed was for someone to come up, drop a transmitter down a toilet and locate our septic talk. A process that takes less than 10 minutes to complete. The first septic company we tried didn't have the tool to do it. That's why we went with Jays septic. It was a 2 month process that ended with the owner, Brent, hanging up on me, rather than trying to apologize or reason with me. I was always respectable towards them. I was kind and polite. The receptionist was kind as well. Though no one cared anything about returning a phone call. They told me multiple times that they were coming to my house. I canceled plans and/or made special arrangements for someone to be at my house so the Jays septic team would be accommodated. Every time they were supposed to show, they turned out to be a no call/no show. When I called them to check in and see why they didn't come, it was either their machine broke, the driver forgot, or it was never put on their schedule. This company is very unreliable and unprofessional towards their customers. Even if my house is 5 feet under a septic backup, I will never call them again. I also put this review on facebook. but it was deleted."
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