Smart Suites, Ascend Hotel Collection 1700 Shelburne Road, South Burlington, VT 05403

"The hotel was clean but has seen better days. It appears to house many social services clients."

"DO NOT STAY HERE!!! LITTLE BOY HAD TO GO FIND SOMEONE TO CHECK US IN. TO GET IN WE HAD TO WALK THROUGH PEOPLE ALL OVER THE PLACE. IT LOOKS LIKE A PLACE WHERE YOU RENT BY THE HOUR. THAT IS OBVIOUSLY WHY THERE IS A NO CANCELLATION POLICY. EVERY TRAVELLER WOULD CANCEL. OBVIOUSLY PEOPLE LIVE THERE LIKE IN AN APARTMENT BUILDING. PARTYING ON THE BALCONY ABOVE WHERE YOU CHECK IN AND YELLING AND SCREAMING AND DRINKING. STAINS ON THE OLD FURNITURE AND THE CARPET IS JUST NASTY. . ELEVATOR HASNT BEEN CLEANED IN YEARS. SOME TYPE OF LIQUID RUNNING DOWN THE WALL. PEOPLE IN GROUPS LATE AT NIGHT IN THE PARKING LOT AND REALLY LOUD. DIDNT BOTHER TO HAVE THE BREAKFAST AS THE PEOPLE WHO LIVE THERE FILL THE PLACE UP. YOU ARE PRICED $300.00 OVER WHAT SHOULD BE CHARGED. I KNOW I WON'T GET AN ANSWER BACK ON THIS BECAUSE YOU KNOW I AM RIGHT. THIS PLACE IS A 1 STAR AT BEST. WOULD DEFINITELY NOT HAVE STAYED THERE BUT FOR $365 I SLEPT AND SHOWERED AND RAN OUT OF THERE TO GO FIND A DECENT RESTAURANT TO HAVE BREAKFAST."

"Great place for shows at Shelburne museum. Along the bus route. Nice rooms. Friendly staff. Good breakfast selection."

"Pros: - Staff is super friendly. - Bed was comfortable. - Breakfast was good. - Was always able to find an open parking spot. - The AC unit was quiet and efficient. - Full size fridge and an ample kitchen area. - Stocked with pots, pans, utensils, plates, bowls, etc.. Cons: - "Non-smoking" room smelled like an ash tray. The front desk clerk said she would have relocated us to a different room but there weren't any available to move us to. They gave a can of air freshener to take back to the room with us. We also ran to the store and picked up a couple car air fresheners to clip on the AC unit, a scented candle, and our own can of Febreze. This helped slightly, but still got punched in the face with the smell every time we came back to the room at the end of the day. It wasn't too bad after the 10 minutes or so it took me to become "nose-blind". - Second floor hallway always smelled a bit funky, like food and other smells mixed together. - Had a little yipper dog in the room next to us - not that big a con though, because he would only bark a few minutes every morning and then a few minutes every evening. - TV remote only worked 20% of the time (it wasn't the batteries because it always worked to turn the TV on and off, just couldn't change volume or channels)."

"The rooms were clean and quiet. The staff are all very nice. The breakfast is ok. Good make your own waffles, sausage, and eggs. If there was fruit I would say the breakfast was a very good continental breakfast but the lack of fruit left me feeling kind of sick after eating. They refill food regularly throughout breakfast hours. The beds are not comfortable at all. Every time my husband moved it felt like I was on a Waterbed. In the morning, he was putting his socks on and I thought he was shaking the bed to wake me up! The rooms are dated. Even though the room was a suite, it wasn't private bc the bathroom is inside the bedroom. Also, the fridge was so cold it froze our food. But luckily there was a microwave."