Camping World

"BUYER BEWARE HERE..... We were reluctant to do business with Camping World again due to past issues with service department. However, after some research, the new one we liked best was there so after almost 10 years, we thought we would try again. MISTAKE!!! The sales woman, Fawn, was wonderful and the finance process was good. THEN during our walk thru, it was discovered that the factory had installed 2 aluminum wheels on one side and 2 black, steel wheels on the other! ENTER SERVICE DEPARTMENT and TROUBLE once again. They had to order the aluminum wheels (camper specs) said they would folliw-up in 10 days. Did not and when we called could not get return calls. Finally got wheels installed but they came w/o the dust covers. We are still waiting for them, as we brought camper home and install them, again, no return calls. Also trying to work around snow storms for pick up bece another nightmare. We were forced to bring camper home in violation of NH JENNIFER'S LAW as they would not allow is to clear snow from roof and they wouldn't do it either. Reported incident to Sales mgr who was going to inform service mgr. However, we never heard from service mgr."

"I am fully aware vehicles depreciate but when I fell upon hard times and wanted to trade in my 2023 camper used three times this summer I was offered $7000 - the camper was fully paid off bought in cash, still under warranty and used three times and well maintained during that time, I paid 20k for this camper. I know from research too they would then mark the camper to 14k and make a 50% profit. No way in heck do I recommend anyone trade or consign with them! The camper is staying on our family and the rest of our finances will deal with later"

"Very knowledgeable and the staff are so friendly and courteous! Coffee is free and the store is fully stock. Come on in ladies with the hubby's and kids in tow. You can shop.. no Gucci btw but top notch for camping gear and supplies for your camping ventures!"

"This place sucks. Destroyed my Super C because they let it freeze. They had it for a month, prior to freezing temperatures, didn’t work on it until I was standing in the shop - literally standing in front of them. So, I waited another 4 hours. Additionally, I was told they had all the parts, but when time to check out, I was told otherwise. They would send me the last part in the mail! Give me a break. After getting home, I discovered water all over my basement - because it was sitting on their lot for a month, lines froze. After diagnosis and trouble shooting, we find the fridge water line inlet froze and cracked causing water to geyser out and flood my basement. So, shut off the water valve and they order part. Then, the next night out camping, my shower was spouting water from two different places. All because they didn’t work on my rig and let it sit for a month. I should also say that I tried for a week to get my rig back but couldn’t get a hold of the service rep - emails, voicemails and messages via the front desk never returned. Another issue when I picked up the rig, one of my slides wasn’t closing all the way. It wasn’t like that when I dropped it off but Camping World takes no responsibility. The senior service manager flipped his nose up to me - ref sitting on the lot for a month and freezing - because they have units that sit for 3,4,5 months! Disrespectful and absolutely horrendous customer service from the start. I could go on and on about issues and frustrations but I’ve wasted enough of my time and money with this place."

"We bought our 2021 wildwood 24rlxl camper in Chichester camping world it was not preped like it should of been. 1) it was not cleaned there was dog hair under the couch 2) The outside door latch was not fixed and we told the sales person Nick that had to be fixed that 4 days before pickup. 3)We were promised to get a dish dry rack. Witch normally comes with this camper and it was not included. We did get a break on the prep charge but it was never done. Like I said this camper was never cleaned. 2hrs we stood around with waiting for the camper door to be fixed and the mound of paper work to sign. That was ridiculous. My wife and I felt they took the prep money and didn't do anything to clean it. We had to tell the customer service guy to fix the door . And we told them about the dry rack but they told us it was a sales person responsibility. Well in my opinion that is communication on there part to look into it. The customer should not do the leg work. So I might be looking elsewhere if we decided to purchase in the future. Probably go private sale. The thing that got me from the start when we got in the office was nick slapped with $1700 before we even negotiate on price . Ya like I said we might go private or a different dealer. Hided charges is not my idea of good faith. Not to mention prep charges they didn't do from the start."