Walgreens

"It is the worst pharmacy I have ever been to. But now this tops it all. I have a prescription to pick up and the whole store is closed. Black Friday...if there was another pharmacy close I would go there."

"Absolutely terrible! Awful! I took someone that needed to fly home to a foreign country to this Walgreens to get a Covid test. He booked the test the day before; I drove him 45 minutes to this location and the pharmacy tech told us that the equipment they use to do the test is broken. What a joke! You should email and or call the person to tell them not to come, or not allow the appointment to be booked. Bad service!"

"It's the worst pharmacy in the area. There's always issues of some sort, scripts not filled on time, delays because they used the wrong insurance first or they don't have medications in stock, the pharmacy is randomly closed once for a week without explanation, the pharmacist isn't there until after medications were supposed to be filled, and today I watched the pharmacist be borderline rude to an elderly irritated customer who didn't understand why there was an issue with his script . If there was another pharmacy in town, I would go to that one instead, because I've dealt with this nonsense for three years."

"Awful. Every single time I have to deal with the pharmacy they are short with me and rude. When I asked a question about something on my file the woman responded with “I don’t know” whithout taking the second to check. When I persisted on her checking she said “sure, wait a second” and slammed the phone down. Only to come back and respond with “yup, anything else?” Her tone was so off putting it’s embarrassing for the location and management. All I wanted was to see if my boyfriend’s epilepsy meds were ready…"

"I really wish that I could give this Walgreens a better rating. There are some staff that are kind and try very hard, a lot of customers are quite rude to them when there are wait times, and I understand that they are an understaffed pharmacy serving many towns. My only complaints are that to refill a prescription is a challenge, our prescriptions are always delayed by hours and occasionally a day. Sometimes their automated system calls me to say I have prescriptions ready, when I don't, and other times I am expecting a call and get none. My suggestion is to offer your staff a customer-based incentive, morale and customer satisfaction will improve. Happy employees and dependable follow through creates satisfied customers."